Summary
Overview
Work History
Education
Skills
Timeline
Manager

Trevor Wetzel

New Wilmington,PA

Summary

Dynamic manager with a proven track record at Primanti Brothers, excelling in team leadership and customer service. Enhanced customer satisfaction through effective conflict resolution and strategic planning. Skilled in staff development and operations management, fostering a productive environment that drives engagement and achieves organizational goals.

Overview

5
5
years of professional experience

Work History

Manager

Primanti Brothers
10.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

Wilmington Area High School
New Wilmington, PA

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Staff training and development
  • Staff management
  • Task delegation
  • Goal setting
  • Documentation and reporting
  • Relationship building
  • Strategic planning
  • Operations management
  • Cross-functional teamwork
  • Project management
  • Project planning
  • Customer relationship management (CRM)
  • Performance management
  • Staff development
  • Shift scheduling
  • Sales techniques
  • Policy implementation
  • Conflict resolution

Timeline

Manager

Primanti Brothers
10.2019 - Current

Wilmington Area High School

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Trevor Wetzel