Fishing
boating
oceanography
phycology
Trevor Whitley
Wilmington,NC
Summary
Highly motivated and experienced small business owner, passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience leading teams, launching and implementing new strategies and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving year over year growth.
Overview
7
7
years of professional experience
Work History
Owner/Operator Manager
Carolina Beach Jetski Rentals
04.2018 - Current
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat/referral business.
- Increased customer satisfaction by providing high-quality services and timely communication via our CRM conversion assist
- Maximized efficiency of daily operations, streamlining processes to reduce costs.
- Kept all building areas and equipment functional through routine and daily scheduled maintenance.
- Trained and motivated employees to perform essential tasks.
Realtor
Berkshire Hathaway Home Services
01.2022 - Current
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
- Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Enhanced client satisfaction with diligent follow-up after closing, ensuring a positive experience overall.
Bartender
The Triangle Lounge
10.2021 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures and state ALE guidelines for preventing excessive guest intoxication.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously.
Education
Marine Biology - Conservation Biology
University of North Carolina At Wilmington
Wilmington, NC05-2021
Skills
- Client Relations
- Contract Negotiation
- Strong negotiation skills
- Relationship Building
- Small business operations
- Verbal and written communication
- Strong multitasking
- Highly reliable
- Customer Service
Interests
Timeline
Realtor
Berkshire Hathaway Home Services
01.2022 - Current
Bartender
The Triangle Lounge
10.2021 - Current
Owner/Operator Manager
Carolina Beach Jetski Rentals
04.2018 - Current
Marine Biology - Conservation Biology
University of North Carolina At Wilmington
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