TREVOR R. PAGE
Birmingham,United States
Summary
Results-driven collections professional with solid track record in improving account receivables and maintaining compliance with industry standards. Known for strong focus on team collaboration and adaptability to changing needs. Highly reliable with expertise in negotiation and conflict resolution.
Overview
12
12
years of professional experience
Work History
Credit & Collections Coordinator
McPherson Oil Company
06.2024 - Current
- Manage accounts receivable for 370+ customers
- Contact customers to collect payments
- Process credit card & ACH payments
- Release orders for dispatch to deliver
Customer Experience Representative
McPherson Oil Company
12.2022 - 06.2024
- Manage customer accounts for Alabama & Tennessee
- Processing orders in JD Edwards
- Providing customer service via phone & email
- Calculate and process credit card payments
- Collaborate with sales and billing daily
- Running analytics reports
Mail Processing Clerk
United States Postal Service
11.2020 - 12.2022
- Operate APBS parcel machine and manually sort parcels
- Staging mail for dispatch
- Sole-responsibility for printing and organizing mail trackers – 3-4 machines daily
Scheduling Manager
Durante Home Exteriors
11.2018 - 11.2020
- Managed the inside sales call center
- Responsible for creating scripts and print media to pitch sales
- Monitored phone calls for call center and analyzed each appointment set to verify quality of appointment scheduled
- Managed data entry by representation and call center analytics
Music Producer/Social Media Marketer
STK Media
05.2016 - 01.2019
- Worked with local artists and restaurants to promote their product or service in the Birmingham metro area
- Produced and mixed music for clients for marketing posts
- Coordinated and directed videography and/or photography for marketing content
Rowing/Swimming Instructor
Boy Scouts of America
05.2018 - 07.2018
- Daily instructing for Boy Scouts earning their merit badges
- Life guarding the lake to assure Boy Scout safety
Social Media Coordinator (Internship)
Law Office of Rodney Davis
01.2018 - 04.2018
- Managed all marketing platforms for firm
- Created organic social media content to boost engagement via Hootsuite
- Reviewed analyst reports of content outreach to submit to lawyer
- Wrote blogs for law office to be posted online
Independent Contractor
Oak & Hawkins
04.2016 - 08.2017
- Demolition
- Electrician work under supervision
- Home repairs and remodeling
Microphone Operator
NBCUniversal
05.2014 - 04.2017
- Ran audio to capture live sound for Golf Channel
- Assisted in cable running and setup
Education
Bachelor of Science Degree - Marketing
University of Alabama at Birmingham
04.2018
Marketing Major
Jefferson State Community College
Birmingham, Alabama01.2016
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University of West Alabama
Livingston, Alabama01.2014
Skills
- Portfolio management
- Call center experience
- Outbound calling
- Delinquency prevention
- Billing problem resolution
- Customer service
- Attention to detail
- Team leadership
- Adaptability and flexibility
Timeline
Credit & Collections Coordinator
McPherson Oil Company
06.2024 - Current
Customer Experience Representative
McPherson Oil Company
12.2022 - 06.2024
Mail Processing Clerk
United States Postal Service
11.2020 - 12.2022
Scheduling Manager
Durante Home Exteriors
11.2018 - 11.2020
Rowing/Swimming Instructor
Boy Scouts of America
05.2018 - 07.2018
Social Media Coordinator (Internship)
Law Office of Rodney Davis
01.2018 - 04.2018
Music Producer/Social Media Marketer
STK Media
05.2016 - 01.2019
Independent Contractor
Oak & Hawkins
04.2016 - 08.2017
Microphone Operator
NBCUniversal
05.2014 - 04.2017
Marketing Major
Jefferson State Community College
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University of West Alabama
Bachelor of Science Degree - Marketing
University of Alabama at Birmingham