Trey Gordanier
Mancos,CO
Summary
Experienced Customer Relations Worker with over 1 years of experience in Banking. Excellent reputation for resolving problems and improving customer satisfaction. Capable of handling money, teaching and using Customer Service, as well as managing employees and coaching each to do a task in an efficient and timely manner.
Overview
13
13
years of professional experience
Work History
Personal Banker
Bank Of Colorado
Durango , Colorado
09.2020 - Current
- Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
- Promoted financial products by maintaining excellent service offering knowledge.
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue.
- Quoted and Processed Consumer Loans such as Auto Loans and Personal Loans.
Assistant Head Track and Field Coach
Mancos High School
Mancos , Colorado
02.2014 - Current
- Implemented exercise programs and training strategies, which bolstered individual and team performance.
- Supervised academic progress of student-athletes and scheduled tutoring services for those with declining grades.
- Coached multiple athletes to qualify for The Colorado State Track and Field Championships.
Teller
Bank Of Colorado
Durango , CO
09.2020 - 06.2021
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
- Processed customer transactions promptly, minimizing wait times.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
Assistant Store Manager
Hibbett Sporting Goods
Cortez, Colorado
06.2018 - 09.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
- Assisted team members with delivering friendly, knowledgeable service by applying proactive monitoring and corrective action strategies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Construction Laborer
Great Lakes Environmental & Infrastructure
Lead, SD
08.2017 - 11.2017
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Used radios and hand signals to coordinate communication between equipment operators and ground workers.
- Followed Engineer plans to create fittings for and welding of HDPE Pipe.
- Certified to weld HDPE Pipe with data logger, up to 18" pipe.
Education
No Degree - Business
Fort Lewis College
Durango, COHigh School Diploma -
Mancos High School
Mancos, CO05.2012
Skills
- Financial product knowledge
- Financial advisement
- Banking
- Portfolio assessment
- Relationship building and management
- Cash Handling
Timeline
Personal Banker
Bank Of Colorado
09.2020 - Current
Teller
Bank Of Colorado
09.2020 - 06.2021
Assistant Store Manager
Hibbett Sporting Goods
06.2018 - 09.2020
Construction Laborer
Great Lakes Environmental & Infrastructure
08.2017 - 11.2017
Assistant Head Track and Field Coach
Mancos High School
02.2014 - Current
No Degree - Business
Fort Lewis College
High School Diploma -
Mancos High School