Trey Hamlin
Carlisle
Summary
Highly motivated individual looking to advance career in business, sales, and customer relations.
Overview
5
5
years of professional experience
Work History
Body Shop Manager/Technician
Middletown Collision Center
01.2020 - Current
- Supervised and managed shop operations and tasks.
- Developed estimates by costing parts, supplies and labor and calculating customers' payments.
- Examined damaged vehicles to determine degree of structural and mechanical damage.
- Prepared work orders by describing repair and replacement services required, obtaining approval signatures, and entering orders into work management system.
- Removed dents, filled in cracks, and painted car exteriors to restore appearance and condition.
- Established relationships with automotive industry vendors for subcontracting glass repair, upholstery repair and vinyl decal installation.
- Supported customer service and satisfaction objectives by resolving escalated issues, establishing payment arrangements and promoting sales.
- Interacted well with customers to build connections and nurture relationships.
- Built and maintained good relations with customers, encouraging loyalty and obtaining recommendations.
- Stocked shop with equipment, parts and other resources to promote timely service.
- Inspected and tested equipment to locate worn and damaged parts.
- Replaced damaged, missing, or defective parts with new and refurbished components.
- Measured and accurately cut pieces for joining and fabrication work.
- Performed various welding techniques such as MIG and TIG welding to accomplish diverse tasks across multiple projects.
Education
High School Diploma -
Carlisle High School
Carlisle Oh06-2021
Skills
Customer Relations
Communication
Critical Thinking
Certified Auto Technician
Certified Welder
Timeline
Body Shop Manager/Technician
Middletown Collision Center
01.2020 - Current
High School Diploma -
Carlisle High School
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