Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Trey Moss

Alton,IL

Summary

Dynamic Senior Lead Technician with extensive experience at Citywide Alarms, excelling in security systems installation and network troubleshooting. Proven ability to enhance customer satisfaction through effective training and issue resolution. Skilled in project management and technical documentation, consistently delivering high-quality results in low voltage wiring and systems configuration. Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Senior Lead Technician

Citywide Alarms
St. Charles , MO
08.2018 - Current
  • Installed, tested and maintained low voltage systems such as fire alarms, CCTV, access control and audio and visual equipment.
  • Updated firmware on various devices such as DVRs and IP cameras.
  • Installed conduit piping, junction boxes and other related components for data cabling installations.
  • Configured network switches, routers and wireless access points.
  • Troubleshot electrical circuits in order to identify the root cause of system malfunctions.
  • Programmed access control systems using manufacturer software applications.
  • Trained customers on how to properly operate their newly installed security systems.
  • Troubleshot issues with existing security systems and replaced faulty components as needed.
  • Planned out installation routes and determined the best locations for cameras and other devices.
  • Installed and repaired enterprise access controls, analog, digital CCTV and network configurations.
  • Installed, tested and serviced alarm systems to determine correction functionality.

Department Supervisor

Refurbiture
Saint Louis, MO
07.2015 - 08.2018
  • Collaborated with other departments to coordinate activities and resolve issues.
  • Monitored department operations to ensure productivity standards were met.
  • Participated in weekly meetings with senior leadership teams to discuss progress.
  • Managed inventory levels of supplies required for daily operations.
  • Trained employees on new processes or procedures as needed.
  • Inspected incoming and outgoing shipments for accuracy and damage.
  • Received incoming shipments and verified contents against packing slips.
  • Processed outbound shipments, including packing and labeling products for delivery.
  • Loaded and unloaded trucks with pallet jacks or forklifts as needed.

Education

Bachelor of Science - IT: Network Engineering And Security

Western Governors University
Salt Lake City, UT
05-2027

High School Diploma -

Civic Memorial High
Bethalto, IL
05-2014

Skills

  • Network troubleshooting
  • Security systems installation
  • Customer relationship management
  • Project management
  • Technical documentation
  • Team collaboration
  • Data cabling installation
  • Employee training
  • Electronic circuit analysis
  • Hardware configuration
  • CompTIA certification
  • Issue resolution
  • Staff education and training
  • Power Tools and Equipment
  • Troubleshooting and Diagnostics
  • Installation and repair
  • System troubleshooting
  • Systems configuration
  • CCTV installation
  • Access control systems
  • Low voltage wiring
  • IP camera configuration
  • Wiring installations
  • Cable pulling
  • Security system installation

Certification

  • CompTIA A+
  • CompTIA ITF+

Timeline

Senior Lead Technician

Citywide Alarms
08.2018 - Current

Department Supervisor

Refurbiture
07.2015 - 08.2018

Bachelor of Science - IT: Network Engineering And Security

Western Governors University

High School Diploma -

Civic Memorial High

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