Dedicated professional with strong customer service skills and a focus on guest relations. Proven ability to manage reservations efficiently and ensure a welcoming atmosphere for guests.
Overview
2
2
years of professional experience
Work History
Front Desk Agent
Hoover Dam Lodge
Boulder City, NV
04.2026 - Current
Welcomed and checked in guests, ensuring a smooth arrival experience.
Managed reservations and room assignments using hotel management software.
Assisted guests with inquiries, providing information about amenities and local attractions.
Processed payments and maintained accurate cash handling procedures.
Collaborated with housekeeping to ensure timely room readiness for arrivals.
Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Porter
Hoover Dam Lodge
Las Vegas, NV
02.2026 - Current
Ensured cleanliness and organization of guest areas, enhancing overall visitor experience.
Assisted with luggage handling and transportation, providing exceptional customer service to guests.
Conducted regular inspections of facilities, identifying maintenance needs and reporting issues promptly.
Collaborated with housekeeping staff to maintain high standards of cleanliness throughout the lodge.
Warehouse Associate
RC Willey
Las Vegas, NV
09.2025 - 01.2026
Operated warehouse equipment to efficiently move and organize products.
Assisted in inventory management, ensuring accurate stock levels and placements.
Collaborated with team members to complete orders accurately and on time.
Maintained clean and safe working environment in compliance with safety protocols.
Supported quality control processes by inspecting items for defects before dispatch.
Busser
Rainbow Club And Casino
Las Vegas, NV
03.2024 - 07.2025
Cleared and reset tables efficiently to prepare for new guests.
Assisted servers by delivering food and beverages promptly.
Maintained cleanliness of dining areas, ensuring a pleasant guest experience.
Collaborated with kitchen staff to replenish supplies as needed.
Monitored dining area for guest needs, providing attentive service support.
Laborer
Jasons Tile
Las Vegas, NV
06.2024 - 04.2025
Operated various hand and power tools to install tile efficiently.
Assisted in site preparation, ensuring materials were organized and accessible.
Followed safety protocols to maintain a hazard-free work environment.
Collaborated with team members to complete projects on time and within budget.
Communicated effectively with clients to address concerns and project specifications.
Loaded, unloaded, and moved material to and from storage and production areas.