Highly effective multi unit District Manager offering 15 years of experience in retail management. Proven track record building relationships between merchants and store leaders to drive legendary service across 5 states within my area of responsibility. A servant leader with a true passion for developing high performing teams.
Overview
12
12
years of professional experience
Work History
District Merchandise Manager
Floor & Decor
Atlanta, GA
05.2023 - Current
Developed and executed sales growth strategies in multiple states.
Responsible for ensuring the success of 14 CEMs (Store Managers) throughout 5 states.
Collaborated with SSC to optimize merchandise across all channels, ensuring proper product assortment in stores.
Engaged directly with merchants company-wide to share valuable input regarding customer demands, trends, and unique store preferences.
Created detailed reports of district-level performance metrics and presented them to senior management.
Chief Executive Merchant
Floor and Decor Outlets of America, Inc.
Houston, TX
10.2019 - 05.2023
West Oaks Location (2019-2021)
Promoted to Chief Executive Merchant (Store Manager) in December 2019.
CEM's have full responsibility of selecting and bringing in over 75% of the locations hard surface products by completing Product Line Reviews every quarter.
Top tier Audits & Inventories both years at this location.
Managed through COVID-19, employee furloughs, and help set up a "Curve side" service at this location to continue to be profitable.
Houston, TX (Dacoma St.) (2021-2023)
Asked to grand open this new location by the Divisional VP and Senior Director of Retail Operation.
100% responsible for staffing of 6 ASM's and 2 Pro Managers. We than staffed the store with a grand opening of 50 associates.
Responsible for all merchandising of the new store (Receiving trucks, product placement, flat stacking, and displays over a 3-4 month period).
Finished our first year as the Best Performing New Store in the company.
Finished 2022 as the Highest Volume store in Houston
All Inventories and SER (Internal Audits) well above region and company expectations.
Store Director
Academy Sports + Outdoors
Houston, TX
08.2017 - 09.2019
Promoted to highly diverse and complex location in Houston, Texas
Responsible for development, sales guidance, and leadership of 4 Assistant Store Managers, and 8 Team Leads (Key Carriers), and a total of 75 team members
Responsible for sales, loss prevention, hiring/recruitment, of 20M dollar location
Sole responsilbility of Firearms Compliance inside the store in correspondence with Academy and ATF guidelines
Aggressively drive store sales growth and profits by leading friendly well-trained customer workforce that maintained high visibility to meet all customer needs
Directed a team of up to 230 employees and provided guidance on creation of exceptional customer service
$55M Annual Sales Volume (Expected to do $60M TY), 2nd highest volume store in the Houston market (Katy, TX location)
Held weekly, monthly, and quarterly sales meetings with all members of management and sales specialist to go over top line sales, financials, root cause analysis, and cover expectations when missing specialty sales targets
#1 Pro Business in total volume and sales penetration in Houston. Focused heavily on specialty sales through Flooring, Millworks, Windows, and all specialty categories
Livingston, TX (2012-2015)
$36M Annual Sales Volume
11% Total Sales Comp 7% over LY Highest percent in market (15 stores) by leading a team of up to 135 team members
Increase Employee Opinion Survey in both years of running location
Highest Specialty Sales penetration for (Pro Sales, Flooring, Exterior Sales, and Kitchen Cabinets) by working hand in hand with Sales Manager and Sales Specialist on lead generation and business growth
Education
Bachelor of Science - Criminal Justice 3.6 GPA
Sam Houston State University
2008
Skills
Multi Unit leadership
Financial & Business Acumen
Regions Community Captain
Human resources, recruiting, hiring, and training
Sales Forecasting & Budgeting
Merchandise planning, space allocation, and planogram guru
Conduct & manage extensive Product Line Reviews for 14 stores within my district
Accomplishments
Awarded prestigious "Double Digit Comp Club" Award for taking a 32M location to 36M and achieving a 11% Comp in 2016. Increasing sales revenue by almost 4.5 million dollars (2016)
Nominated 'Store Manager of The Year' in Region 15 with 123 stores in (2015-2016)
#1 performing store (Highest EOS, Sales Growth, Specialty sales, and highest operational assessment score in market with a 92)
YOY sales growth in Pro Sales, Specialty Sales, Interior/Exterior Sales in both Sales Locations
Appointed company In-Store Pickup Captain (2018) (ASO)
Appointed "Market Get-Ready" Captain 2018-2019 (ASO)
Awarded "Top Performing Store - New Location 2021" at the F&D national sales meeting.
Awarded "Top Pro Store" in the company in 2022 at the F&D national sales meeting.