Trey Rigsby
Piketon
Summary
Dynamic and results-driven professional with a strong background in customer service and leadership, honed at Roosters. Proven ability to optimize workflows and train teams effectively. Skilled in Microsoft Office and committed to maintaining high standards of safety and quality in fast-paced environments. Recognized for enhancing operational efficiency and team collaboration.
Overview
11
11
years of professional experience
Work History
Line Supervisor
Roosters
Waverly
02.2026 - Current
- Supervised daily operations and staff activities to ensure efficient service in fast-paced restaurant environment.
- Trained and mentored new team members on service standards and procedures.
- Managed inventory levels to maintain adequate stock and support uninterrupted operations.
- Enforced health and safety regulations to maintain a safe workplace for all employees.
- Organized workflow to consistently achieve daily production goals.
- Performed regular inspections of equipment for maintenance requirements.
Delivery Driver
Fed Ex Ground
Chillicothe
08.2024 - 02.2026
- Delivered packages on time across assigned routes, ensuring customer satisfaction.
- Operated delivery vehicles in compliance with safety regulations to maintain operational integrity.
- Navigated routes with relevant map programs and GPS systems.
- Communicated with customers to confirm delivery details.
- Notified customers of delays proactively, reducing unnecessary support calls.
- Conducted vehicle inspections and reported maintenance needs.
Line Cook
Roosters
Waverly
08.2022 - 08.2024
- Maintained clean, orderly line, enhancing safety and efficiency in food preparation.
- Maintained line operations, facilitating smooth and efficient shifts.
- Ensured all checks go out in an efficient and timely manner for our guest.
- Managed food truck orders, ensuring sufficient supplies for timely service throughout the week.
Customer Service Rep
Dasco Home Medical
Columbus
11.2021 - 08.2022
- Processed auto-renewal orders to ensure patients received necessary medical supplies without interruption.
- Managed the timely dispatch of orders and the selection of correct items.
- Answered patient calls to facilitate timely ordering of medical supplies.
- Guided patients in setting up their medical supplies.
- Collaborated with remote team members to address patient needs effectively.
Loan Officer
Atomic Credit Union
Chillicothe
01.2020 - 08.2021
- Reviewed members' credit reports and income to assess loan/credit card eligibility, facilitating informed lending decisions.
- Analyzed financial data to identify lending trends and inform underwriting decisions.
- Delivered friendly and efficient customer service, enhancing member satisfaction and loyalty.
- Provided proper notary services to members.
Assembly Line Specialist
Kenworth
Chillicothe
01.2019 - 07.2019
- Monitored safety policies and procedures to maintain a safe working environment.
- Checked part numbers and chassis numbers to confirm correct installation of parts on trucks.
- Conducted self and successive quality checks to uphold standards at the station.
Cook
Papa John's
Waverly
06.2018 - 04.2019
- Prepared and prepped menu items to ensure timely service.
- Ensured timely order completion to enhance customer satisfaction.
- Provided friendly customer service by assisting customers with their inquiries.
- Maintained store cleanliness to provide a welcoming environment.
Meat Department
Kroger
Waverly
08.2015 - 11.2015
- Replenished products on the floor to ensure availability and enhance customer experience.
- Interacted positively with customers to assist in locating products and enhance satisfaction.
- Prepared food items for service in the kitchen.
- Maintained cleanliness in workspace to promote a safe and inviting environment.
Education
Ohio University Chillicothe
Chillicothe, OH01-2018
High School -
Waverly High School
Waverly, OH05-2017
Shawnee State University
Portsmouth, OH01-2017
Skills
- Customer Service
- Microsoft Office proficiency
- Workflow optimization
- Detail-Oriented
- Teamwork and Collaboration
- Staff training
- Assembly and production
- Efficient computer skills (Microsoft Word, Excel, and PowerPoint)
- Self-Motivated and Disciplined
- Good phone etiquette
References
- Talon, Osborne, Management, (740) 708-3825, Southern Ohio Botanicals, 15451 US-23, Waverly, Ohio, 45690
- Trinette, Pennington, Head of Mortgage Department, tpennington@atomicccu.com, (740) 708-1971, Atomic Credit Union, 711 E Beaver Creek Rd, Piketon, Ohio, 45661
- Greg, Boyer, Owner, (740) 941-2161, Boyer Funeral Home, 125 W 2nd St, Waverly, Ohio, 45690
- Kris, Holdren, Area Manager, (740) 637-1667, Papa Johns, 505 W Emmitt Ave, Waverly, Ohio, 45690
Timeline
Line Supervisor
Roosters
02.2026 - Current
Delivery Driver
Fed Ex Ground
08.2024 - 02.2026
Line Cook
Roosters
08.2022 - 08.2024
Customer Service Rep
Dasco Home Medical
11.2021 - 08.2022
Loan Officer
Atomic Credit Union
01.2020 - 08.2021
Assembly Line Specialist
Kenworth
01.2019 - 07.2019
Cook
Papa John's
06.2018 - 04.2019
Meat Department
Kroger
08.2015 - 11.2015
Ohio University Chillicothe
High School -
Waverly High School
Shawnee State University