TREY SHERWOOD

Seasoned Operations Manager and talented leader with 24 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.

• Responsible for 60 staff opticians included in six finish modules with expectations meeting or exceeding 750 minimum pairs of glasses or 4500 a day between six modules with 2% breakage goal or less
• Maintained 1% average weekly breakage
• Increased team's productivity by 10% and provided exemplary service while performing duties in Optometry Clinic assisting ophthalmologist in treatment of patients with ocular disorders
• Spearheaded revision of finish department issue of disposable tool supply; fully accounted the exact tools each module required and recovered over 8000 dollars worth of excess tools for redistribution
• Responsibilities including measuring, verifying, selling and dispensing eyewear.
• Established positive relationships with customers and other staff members.
• Kept work areas clean, organized and safe to promote efficiency and team safety.
• Assisted manager with duties including maintaining sales plan and delivering exemplary customer service.
• Successfully planned and executed community events that hosted up to 7,000 local residents to build traffic and drive business
• Florida State License with Optician degree and member of Professional Opticians of Florida
• Increased company market share by 12% over first 12 months as a Store General Manager.
• Obtained Golden Calipers the highest quality recognition