Experienced professional adept at executing policies and procedures, managing personnel, and ensuring timely completion of tasks. Demonstrated ability to foster positive relationships with individuals at all levels while enhancing employee morale and client satisfaction.
Overview
5
5
years of professional experience
Work History
Director of Community Management
HP Ventures Group - Development Services
Chicago, IL
08.2022 - Current
Implemented cost reduction initiatives to decrease overhead expenses while maintaining high quality standards.
Addressed tenant issues in a timely and effective manner, maintaining high levels of customer satisfaction.
Maintained precise documentation of financial transactions encompassing rent collections, security deposits, and additional revenue streams.
Performed routine inspections on properties to ensure adherence with local regulations.
Managed daily operations for multiple residential and commerical properties, overseeing leasing, rent collection, maintenance, tenant relations, and evictions.
Acquisition Specialist
A.B.V.H
Las Vegas, NV
12.2021 - 07.2022
Identified potential buyers and sellers of real estate properties through market research.
Prepared paperwork, scheduled appointments, answered phone calls and responded to emails.
Collaborated with various industry experts, including lenders, appraisers, home inspectors, and attorneys, to facilitate smooth transactions.
Licensed Leasing Agent
First Site Apartments
Normal, IL
08.2019 - 12.2021
Assisted in lease-related administrative tasks, managing document filing and responding to phone inquiries.
Established efficient systems for tracking unit availability, monitoring pricing changes, and facilitating maintenance requests.
Executed promotional campaigns utilizing diverse materials like flyers, brochures, and targeted emails for increased visibility of available rental units.
Education
Bachelor of Science - Marketing - Sales
Illinois State University
Normal, IL
05-2021
Skills
Key Account Management
Customer Account Management
Sales Development
Client Account Management
Upselling
Business Development
Inventory Control
Contract Preparation
Illinois licensed real estate agent
Arizona licensed real estate agent
Proficient in Microsoft Office
Microsoft Word proficiency
Microsoft Excel
Accomplishments
Sales Intern of the year for Southern Glazers Wine and Spirits out of 100+ interns nationwide
Increased community engagement by 80% through implementation of new programs
Increased occupancy levels to 99.3% in first years as Director of Community Management
Timeline
Director of Community Management
HP Ventures Group - Development Services
08.2022 - Current
Acquisition Specialist
A.B.V.H
12.2021 - 07.2022
Licensed Leasing Agent
First Site Apartments
08.2019 - 12.2021
Bachelor of Science - Marketing - Sales
Illinois State University
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