Trey Smith
Rockingham,NC
Summary
Dynamic professional with expertise in customer service and teamwork, honed at Food Lion. Excelled in processing transactions with precision and resolving complaints to boost satisfaction. Proven ability to maintain organized environments and facilitate seamless operations. Adept at building customer relationships, enhancing retention, and optimizing workflow during peak hours.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Food Lion
Rockingham, NC
06.2022 - 01.2025
- Processed customer transactions efficiently using POS systems.
- Assisted customers with product inquiries and store navigation.
- Maintained cleanliness and organization of checkout areas.
- Collaborated with team members to optimize workflow during peak hours.
- Handled cash and electronic payments with accuracy and integrity.
- Resolved customer complaints effectively, ensuring satisfaction and retention.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Recovered shopping carts promptly to ensure operational efficiency.
Staff Member
Richmond Community College
Hamlet, NC
09.2024 - 12.2025
- Facilitated load-in and load-out operations for plays, concerts, and various events.
- Utilized spotlight technology to track and illuminate performers on stage.
- Facilitated communication by relaying messages to sound room using headset.
- Executed custodial responsibilities, ensuring trash cans remained empty during events.
Education
Master of Science - Biology
East Carolina University
Greenville, NCSkills
- Strong teamwork
- Cleaning and organization
- Cleaning skills
- Customer relations skills
- Customer support
- Customer service
- Visitor reception
Certification
- Associates in Science from Richmond Community College
- Lifeguard/CPR certified
Timeline
Staff Member
Richmond Community College
09.2024 - 12.2025
Cashier
Food Lion
06.2022 - 01.2025
Master of Science - Biology
East Carolina University