Trey Thomas Ward
Dayton,Ohio
Summary
Experienced with strategic retail consulting, driving operational improvements and customer satisfaction. Utilizes data-driven insights to enhance business performance and support growth. Demonstrates effective project management and team leadership in fast-paced, customer-focused environments.
Overview
2
2
years of professional experience
Work History
Retail Sales Golf Associate
Dick’s Sporting Goods
Huber Heights, OH
11.2023 - Current
- Enhanced customer satisfaction by providing exceptional service and maintaining a friendly demeanor.
- Fostered a positive work environment through teamwork and constructive feedback.
- Increased sales by promoting merchandise and upselling memberships.
Host
Texas Roadhouse
Troy, OH
03.2023 - 08.2023
- Handled high-pressure situations with composure during peak dining hours.
- Answered guest questions and managed seating and waitlists efficiently.
- Supported front- and back-of-house staff to ensure smooth operations.
Education
BBA - Marketing
University of Dayton
Dayton, OH05.2028
Associate of Science - Marketing
Sinclair Community College
Dayton, OH05-2026
High School Diploma -
Troy High School
Troy, OH05.2023
Skills
- Analytical problem solving
- Multitasking
- Time management
- Merchandising strategies
- Positive communication
- Customer service excellence
Accomplishments
- Part of the first cohort called the Kessler Scholars through the UDSA.
- Volunteering and Community Service for the Lincoln Community Center.
Timeline
Retail Sales Golf Associate
Dick’s Sporting Goods
11.2023 - Current
Host
Texas Roadhouse
03.2023 - 08.2023
BBA - Marketing
University of Dayton
Associate of Science - Marketing
Sinclair Community College
High School Diploma -
Troy High School
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