Microsoft 365
Treye Luckey
Dallas,TX
“Success occurs when opportunity meets preparation”
Zig Ziglar
Overview
23
23
years of professional experience
3
3
years of post-secondary education
Work History
Senior Compliance Specialist
IM ACADEMY
09.2019 - 09.2024
- Developed and launched an internal Zendesk site to track compliance and independent review activity
- This led to effective collaboration across engagements and increased pipeline productions, which maximized revenue growth
- Conducted compliance training with a 100% success rate for participants and a 93% compliance adherence post-training rate
- Managed account registration and activations department with a 97% retention for recurring revenue and a 2% cancellation rate
- Created an internal file-sharing system that allowed easier access to data and forms across multiple countries and platforms
Compliance Specialist
WORLDVENTURES
06.2013 - 07.2019
- Assisted with completing 1099 audits for Business and Sale/Transfer accounts
- Accommodated representatives and members through email and phone calls with numerous processes
- Organized forms for our department for each registered country as required
- Worked in the Customer Service Department for 1.5 years; supported members and representatives with any inquiries regarding their account or application issues
- Utilized the necessary programs (Exigo, CRM, Microsoft Access) to complete assignments
Inside Sales Specialist
AMBIT ENERGY
04.2011 - 07.2013
- Placed outbound calls to allow customers to renew their existing contracts
- Answered inbound calls of prospective customers and ensured that appropriate protocol was followed for soliciting customers
- Created new accounts, ensuring that third-party verification was completed as necessary
- Accepted, updated, and verified payment information while maintaining consumer privacy
Mail Clerk/Handler
UNITED STATES POSTAL SERVICE
06.2001 - 03.2009
- Sorted/Processed trays of mail while adhering to specified procedures
- Assisted in the distribution of mail throughout the entire Dallas/Ft
- Worth region
- Achieved in multiple capacities throughout the facility
Summary
Dynamic individual with hands-on experience in Regulatory Compliance and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Also known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Education
Bachelor of Science - Mathematics
08.2008 - 05.2011
Skills
- Legal research
- Policy enforcement
- Internal auditing
- Compliance monitoring
- Documentation review
- Reporting skills
- Investigations expertise
- Corrective action plans
- Due diligence
- Research proficiency
- Compliance protocols
- Adobe acrobat
- Operations support
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Career advancementWork-life balanceCompany CultureFlexible work hoursWork from home optionHealthcare benefitsPersonal development programsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work weekSoftware
Zendesk
CRM
Adobe Acrobat
Languages
English
Native language
Interests
Learning
Timeline
Senior Compliance Specialist - IM ACADEMY
09.2019 - 09.2024
Compliance Specialist - WORLDVENTURES
06.2013 - 07.2019
Inside Sales Specialist - AMBIT ENERGY
04.2011 - 07.2013
Paul Quinn College - Bachelor of Science, Mathematics
08.2008 - 05.2011
Mail Clerk/Handler - UNITED STATES POSTAL SERVICE
06.2001 - 03.2009
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