Dedicated customer service representative with strong communication and organization skills. Proven ability to assist customers effectively while maintaining a clean and organized environment.
Overview
7
7
years of professional experience
Work History
Customer Service Representative/Lead Sandwich Maker
Great Harvest Bread Co.
Columbia
08.2022 - 08.2023
Assisted customers with product selection and inquiries effectively.
Prepared sandwiches following customer specifications and company recipes.
Maintained cleanliness and organization of workstations and dining areas.
Assisted customers with menu selections and special dietary requests.
Special Education Teaching Assistant
Howard County Public Schools
Laurel
09.2021 - 06.2022
Supported students with disabilities in daily classroom activities and routines.
Collaborated with special education staff to create a positive learning environment.
Maintained a safe and supportive classroom atmosphere for all students.
Customer Service Representative
Great Harvest Bread Co.
Columbia
04.2018 - 03.2020
Assisted customers with product selection and inquiries at Great Harvest Bread Co.
Maintained cleanliness and organization of the service area and display cases.
Educated customers about ingredients and health benefits of bakery products.
Busser
Kelseys Pub
06.2016 - 05.2017
Cleared tables promptly after guests finished meals.
Maintained cleanliness in dining area and restrooms throughout shifts.
Followed health and safety guidelines during all cleaning tasks.
Education
Bachelor of Arts -
Marquette University
Milwaukee, WI
05-2026
Associate of Arts - General Studies
Howard Community College
Columbia, MD
05-2024
High School Diploma -
Howard High School
Ellicott City, MD
05-2020
Skills
Customer service
Effective communication
Organization and time management
Team collaboration
Basic food preparation
Sandwich artistry
Fast learner
Cash register operation
Merchandise restocking
Inventory management
Timeline
Customer Service Representative/Lead Sandwich Maker