Treyonna Urquhart
Grand Rapids,MI
Summary
Compassionate professional skilled in crisis intervention and conflict resolution. Experience in critical thinking and customer service within healthcare settings. Committed to providing high-quality care and ensuring client needs are met.
Overview
10
10
years of professional experience
Work History
Intake Specialist
Meltrotter Ministries
Grand Rapids, MI
02.2022 - Current
- Conducted intake assessments to evaluate client needs and eligibility for services.
- Coordinated referrals to appropriate programs, enhancing service delivery efficiency.
- Provided crisis intervention support, assisting individuals in immediate need of resources.
- Help with hygiene and clothing
- Cleaning & Laundry
- Monitor and maintain the building's security
Medical Technician
Whispering Woods
Kentwood, MI
01.2018 - 08.2020
- Performed diagnostic tests
- Monitored Patients Vitals
- Assisted with medical procedures under supervision of nursing staff
- ensured accurate data collection and maintained patients medical records
- Assisted with patient daily activities
Program Aide for Women and Children
ICCF Family Haven/ Baxter Community Center
Grand Rapids, MI
06.2016 - 08.2016
- Facilitated daily activities and educational play for children
- Ensuring a safe and supportive environment
- Assisted with meal preparation
- Supervised children during activities and leisure time
Education
High School Diploma -
Central High School
Grand Rapids, MISkills
- Intake assessment
- Compassionate communication
- Critical thinking skills
- conflict resolution
- Crisis intervention
- Client intake
- Customer service
- Mental health crisis response
- Workflow management
- HIPAA regulations
- Direct patient care
Timeline
Intake Specialist
Meltrotter Ministries
02.2022 - Current
Medical Technician
Whispering Woods
01.2018 - 08.2020
Program Aide for Women and Children
ICCF Family Haven/ Baxter Community Center
06.2016 - 08.2016
High School Diploma -
Central High School