Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Permit Technician II
Deschutes County Community Development
Bend, OR
04.2023 - Current
Worked closely with other departments within the municipality to ensure timely processing of permits.
Assisted customers in obtaining permits and other regulatory approvals.
Developed, maintained, and updated filing systems for permits and related documents.
Verified document authenticity to process license application.
Received and submitted payments for fees and fines, accurately tracking amounts, issuing receipts and updating computer systems.
Coordinated the issuance of certificates of occupancy upon completion of projects.
Participated in meetings between developers, contractors, and city officials concerning permitting issues.
Performed data entry into computerized databases related to permitting activities.
Verified that contractors were licensed to perform work in accordance with local laws.
Researched code requirements as needed for specific projects or tasks.
Ensured compliance with local regulations regarding permitting processes.
Store Manager
Dutch Bros
Bend, OR
10.2019 - 10.2023
Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
Preserved product quality by maintaining stockrooms and disposing of damaged items.
Showcased and built visually appealing displays and signs to encourage customers to buy specific products.
Conducted daily store operations, including opening and closing procedures and cash handling.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Delegated work to staff, setting priorities and goals.
Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
Trained and mentored associates to teach daily tasks and procedures.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Package Delivery Driver
UPS
Bend, OR
11.2022 - 02.2023
Carried items weighing up to 150 pounds from vehicle to customer building location.
Processed shipment documents neatly and efficiently for each load.
Following all safety protocols while operating a motor vehicle during deliveries.
Using navigation apps such as Google Maps or Waze to determine optimal routes for efficient deliveries.
Notifying supervisors if additional help is needed due to inclement weather conditions or large orders requiring multiple trips.
Wrote receipts for loads picked up and collected payment for goods delivered and for delivery charges.
Inspected vehicles' condition, supplies and equipment before and after trips
Delivering packages in a timely manner while adhering to all traffic laws and regulations.
Assisting with loading and unloading packages from trucks as needed.
Collecting payments for delivered goods when required.
Line Cook
Flatbread Neapolitan Pizzeria
Bend, OR
09.2016 - 02.2020
Assisted in prep work such as washing vegetables or butchering meat when needed.
Carried pans and trays of food to and from work stations, stove and refrigerator.
Chopped vegetables and seasoned meats and fish in preparation for grilling, sautéing and braising.
Conducted regular maintenance checks on equipment ensuring proper functioning order.