Treyveon Moore
Milwaukee,WI
Summary
I'm the definition of what you would call a hard worker. I make it my goal every day to put one hundred percent effort into any task I'm preforming while providing outstanding customer service. I know that I'm not only representing myself but also the company i work for and for that reason i make sure to leave the best impression with anybody I'm dealing with. I'm a excellent communicator and sales specialist with ten plus years of experience as a Customer Service Representative, Including seven years as a inside sales retention representative for Charter Communications. During my time at Charter i had the benefit of being included in the elite sales club and maintained a top five percent ranking throughout my whole career. I believe i can bring elite talent to any company I'm apart of and for that reason i truly believe I'm the perfect candidate for your job listing.
Overview
11
11
years of professional experience
Work History
Inside Sales Representative
Charter Communications, Time Warner Cable
2017.06 - 2024.04
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Boosted lead conversion rates by conducting thorough needs assessments, identifying opportunities for upselling and crossselling.
- Exceeded monthly quotas consistently by employing persuasive sales techniques and leveraging in-depth product knowledge.
Houseman
Embassy Suites by Hilton Milwaukee Brookfield
2016.12 - 2017.03
- Greeted and welcomed all hotel guests with a smile.
- Delivered messages, mail and packages left for guests and hotel facilities in a timely manner.
- Vacuumed rugs and carpeted areas in offices, lobbies and corridors
Package Handler
Fedex
2016.10 - 2017.01
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized.
- Load trucks at a quick and fast pace.
- Sort items that came thru out the facility.
Service Desk Representative
Meijer
2015.08 - 2016.07
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Answered customer telephone calls promptly and in an appropriate manner.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Greeted customers entering the store to ascertain what each customer wanted or needed.
- Built long-term customer relationships and advised customers on purchases and promotions.
Cashier
Mcdonalds
2014.03 - 2015.08
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Assembled food orders while maintaining appropriate portion control.
- Provided friendly and attentive service.
Telemarketer
Purple Heart Pick Up Services and Donation Center
2013.02 - 2014.11
- Call different neighborhoods to and ask if they were willing to donate any clothing or household items.
- Effectively managed a high-volume of inbound and outbound customer calls.
- Gathered and verified all required customer information for tracking purposes.
- Met or exceeded service and quality standards every review period.
Education
High School Diploma -
Casimir Pulaski High School
2500 W Oklahoma Ave, Milwaukee, WI 532152014
Skills
- Skilled in call center operations
- Multi-line phone operation proficiency
- Strong problem solving aptitude
- Persuasive speaker
- Active Listening Skills
- Data Entry
- Team Player
- Energetic Work Attitude
- Dedicated Representative
- Creative problem solver
- Relationship Building
- Sales Presentations
Timeline
Inside Sales Representative
Charter Communications, Time Warner Cable
2017.06 - 2024.04
Houseman
Embassy Suites by Hilton Milwaukee Brookfield
2016.12 - 2017.03
Package Handler
Fedex
2016.10 - 2017.01
Service Desk Representative
Meijer
2015.08 - 2016.07
Cashier
Mcdonalds
2014.03 - 2015.08
Telemarketer
Purple Heart Pick Up Services and Donation Center
2013.02 - 2014.11
High School Diploma -
Casimir Pulaski High School
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