Treyvon Montgomery
Killeen,TX
Summary
I’m a dynamic professional with a proven track record in team leadership and customer service. Skilled in time management and coordination. I enhanced customer satisfaction and operational efficiency. Great at fostering relationships and creating a safe, engaging environment, I consistently achieved high-quality services and improved team productivity and determination.
Overview
9
9
years of professional experience
Work History
Product Quality Manager
Artcobell
Temple, TX
02.2025 - 08.2025
- Streamlined production processes for increased efficiency, resulting in higher-quality products.
- Improved product quality by implementing rigorous inspection processes and feedback loops.
- Conducted root cause analyses on defective products, facilitating corrective actions that improved manufacturing practices.
- Reduced customer complaints by enhancing internal quality control methods and protocols.
Sales Manager
Vacuum Equipment Service
Temple, TX
05.2023 - 01.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Forklift Spotter
Military Base
Fort Hood, TX
03.2023 - 12.2024
- Supported continuous improvement initiatives by participating in regular process evaluations and contributing valuable insights based on firsthand experience.
- Expedited shipping processes by swiftly locating requested items using inventory tracking systems and directing forklift operators to their locations.
- Aided in meeting delivery deadlines by effectively prioritizing time-sensitive orders based on customer requirements or company goals.
- Performed routine inspections of equipment, identifying maintenance needs and ensuring optimal performance levels.
Warehouse Forklift Operator
Randstad
Fort Worth, TX
10.2019 - 04.2022
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
- Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
- Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
Customer Service Cashier
Texas Thrift
Killeen, TX
04.2020 - 12.2021
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Warehouse Lead
Uline
Fort Worth, TX
07.2016 - 07.2019
- Trained employees on equipment operation and safety protocols.
- Managed a team of warehouse personnel, delegating tasks effectively to optimize workflow.
- Managed day-to-day operations of warehouse, freight and parcel shipments, returns, and transfers.
- Followed verbal and written instructions to properly move and ship products.
Restaurant Manager
Red Lobster
Fort Worth, TX
04.2017 - 03.2019
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
Education
Carpentry
Job Corps
Fort Worth, TXHigh School Diploma -
Manning Highschool
Manning, SC2018
Skills
- Effective communication
- Quality control tools
- Quality assurance expertise
- Quality management systems
- Cashier
- Customer service
- Sales
- Retail
Timeline
Product Quality Manager
Artcobell
02.2025 - 08.2025
Sales Manager
Vacuum Equipment Service
05.2023 - 01.2025
Forklift Spotter
Military Base
03.2023 - 12.2024
Customer Service Cashier
Texas Thrift
04.2020 - 12.2021
Warehouse Forklift Operator
Randstad
10.2019 - 04.2022
Restaurant Manager
Red Lobster
04.2017 - 03.2019
Warehouse Lead
Uline
07.2016 - 07.2019
Carpentry
Job Corps
High School Diploma -
Manning Highschool