Dynamic professional with a strong background in quality management and team leadership. Skilled in effective communication and critical thinking, fostering teamwork and promoting exceptional customer service to drive organizational success.
Work History
Product Quality Manager
1 Year 3 Months
Dillon Gage Metal Refinery | 05.2025 - Current
Developed and implemented quality assurance protocols to enhance product reliability.
Conducted root cause analysis for product defects, driving corrective actions.
Facilitated training sessions on quality control processes for team members.
Monitored production processes for adherence to quality specifications and performance metrics.
Improved product quality by implementing rigorous inspection processes and feedback loops.
Monitored staff organization and suggested improvements to daily functionality.
Team Lead Sales Associate
1 Year 4 Months
Columbia Sportswear | 01.2024 - 05.2025
Led sales team to exceed revenue targets through effective training and motivation strategies.
Facilitated customer engagement by delivering exceptional service and product knowledge.
Implemented inventory management practices to optimize stock levels.
Implemented inventory management practices to optimize stock levels and reduce shrinkage.
Education
No Degree - Construction Management
The University of Texas At Arlington | Arlington, TX | 05.2029
Blaze Forward-full ride
Maverick Academic Scholarship
High School Diploma
Marcus High School | Flower Mound, TX | 05.2025
3.5 GPA
Relevant Coursework: 2 full year Architecture Courses at my school districts career center.