Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic
Trezure Coles

Trezure Coles

Lithonia,GA

Summary

Focused Waiter with many years of hands-on experience. Skillful in handling phone duties and reservations. With a background in performance I make it my duty to leave a lasting impression as well as show people a great time while remaining professional and assertive. Strengths in customer service, time management, and effective planning.

Overview

10
10
years of professional experience

Work History

Gogo/Bottle Server

Tangra Nightclub
Tampa, FL
07.2023 - 12.2024
  • Handled special guest requests with professionalism and discretion.
  • Performed aesthetically pleasing performances at a guest table as it catered to the theme that night at the club.
  • Assisted with bar orders while on break from performing.
  • Helped bottle girls bring out orders.
  • Created rapport with new and returning patrons to foster guest satisfaction.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Provided excellent customer service by anticipating guest needs and responding promptly to requests.
  • Monitored guest satisfaction and addressed concerns promptly to ensure a positive experience.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.

Retail Sales Associate

DTLR
Newport News, VA
06.2015 - 08.2021
  • Described merchandise and explained use, operation and care.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Recommended, selected and located merchandise based on customer desires.
  • Participated in team meetings and training sessions.
  • Placed special orders or called other stores to find desired items.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Organized store by returning merchandise to proper areas and restocked displays.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Kept informed about new products arriving at the store on a regular basis.
  • Assisted customers with finding the right product for their needs.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Greeted and assisted customers with product selection, offering personalized shopping advice.
  • Handled customer complaints in a professional manner.

Education

Master of Arts - Acting

Florida State University
Tallahassee, FL
04-2024

Bachelor of Arts - Acting

Norfolk State University
Norfolk, VA
05-2021

Skills

  • Strong communication skills
  • Exceptional customer service
  • Cleanliness standards
  • Positive demeanor
  • Team player attitude
  • Efficient service
  • Patience and empathy
  • Item promotion
  • Building rapport with customers
  • Problem-solving capacity

Affiliations

  • Professional actor, singer, and dancer
  • Teaching artist to the youth in performing arts
  • Dance workshops for all ages

References

References available upon request.

Timeline

Gogo/Bottle Server

Tangra Nightclub
07.2023 - 12.2024

Retail Sales Associate

DTLR
06.2015 - 08.2021

Master of Arts - Acting

Florida State University

Bachelor of Arts - Acting

Norfolk State University

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