Triana McLellan
Lithia,FL
Summary
Dynamic and dedicated professional with a strong background in early childhood education at Fishhawk Early Learning Center. Bilingual in Spanish, I excel in creative teaching strategies and foster strong relationships with parents. Proven ability to enhance student engagement through play-based learning while maintaining effective communication and teamwork.
Experienced with cash handling, customer service, and banking operations as Teller. Utilizes strong communication and problem-solving skills to address customer needs efficiently. Track record of maintaining accuracy in financial transactions and ensuring positive customer experience.
Overview
20
20
years of professional experience
Work History
Lead Preschool Teacher
Fishhawk Early Learning Center
10.2017 - Current
- Assisted and supervised children through entire school day.
- Established strong rapport with parents through regular communication regarding their child''s progress, fostering increased parental involvement in the educational process.
- Conducted regular parent-teacher conferences to discuss student progress and areas of improvement, encouraging a collaborative approach to education.
- Incorporated play-based learning opportunities into daily routines, allowing students to explore new concepts while developing critical thinking skills through hands-on experiences.
- Attended professional development workshops regularly, staying up-to-date with current early childhood education trends and techniques for enhanced instruction quality.
Teller Operations Specialist
Bank of America
08.2007 - 06.2012
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained compliance with bank regulations, regularly updating knowledge on industry standards.
- Collaborated with colleagues to achieve branch goals, contributing to a unified work atmosphere.
- Safeguarded bank assets through strict adherence to security protocols during daily operations.
- Assisted managers in monitoring key performance indicators, identifying areas for improvement within daily operations.
- Developed strong relationships with clients by understanding their financial needs and offering personalized solutions.
- Executed wire transfers, stop payments and account transfers.
- Trained new hires on customer service policies and procedures.
- I facilitated weekly funds for our banking volume.
- Opening and closing operations
- Yearly audits
Personal Banker
Armed Forces Bank
05.2005 - 05.2006
- Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
- Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
- Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
Education
Associate of Science - Business Communication
Hillsborough Community College
Tampa, FLNo Degree -
University of Florida
Gainesville, FLHigh School Diploma -
Druant High School
Plant City, FL05-2003
Skills
- Creative teaching strategies
- Early childhood education
- Bilingual in Spanish
- Child CPR and first aid
- Communication and interpersonal skills
- Team leadership and management
- Cash handling and management
- Time management
- Multitasking Abilities
- Cash handling
Languages
Spanish
Full Professional
Timeline
Lead Preschool Teacher
Fishhawk Early Learning Center
10.2017 - Current
Teller Operations Specialist
Bank of America
08.2007 - 06.2012
Personal Banker
Armed Forces Bank
05.2005 - 05.2006
Associate of Science - Business Communication
Hillsborough Community College
No Degree -
University of Florida
High School Diploma -
Druant High School
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