Tricia Adams
Little Elm
Summary
Professional dental care provider with strong background in clinical support and patient care. Known for excellent communication, patient management, and technical assistance during procedures. Dependable team player with focus on achieving positive outcomes and adapting to changing environments. Skilled in sterilization techniques, radiography, and maintaining infection control standards.
Overview
12
12
years of professional experience
Work History
Dental Assistant
Ozier Orthodontics
11.2015 - Current
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Assisted in emergency dental procedures, providing critical support in high-pressure situations.
Assistant Manager
Raphael’s Mexican Restaurant
01.2013 - 07.2015
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
RDA - Dental
National School of Dental Assisting
Frisco, TX11.2015
Skills
- Patient management
- Treatment planning
- Electronic record keeping
- Customer service
- Appointment scheduling
- Effective communication
- Billing procedures
- Conflict resolution
- Attention to detail
- Patient scheduling
- Electronic charting
Timeline
Dental Assistant
Ozier Orthodontics
11.2015 - Current
Assistant Manager
Raphael’s Mexican Restaurant
01.2013 - 07.2015
RDA - Dental
National School of Dental Assisting