Talented Information Technology professional with demonstrated strengths in handling large datasets, system to system conversions, and post conversion support. Adept at maintaining high-functioning database and developing database management solutions in meeting organizational short and long-term objectives.
Hi, I’m
Tricia Allen
Gulfport,MS
Summary
Overview
34
years of professional experience
Work History
Naviga Global
Implementation Specialist
03.2021 - 01.2022
Job overview
- Led and assisted Mcclatchy newspaper markets from Legacy Audience platform to an Enterprise Audience system during all phases of implementation
- Coached site users on how to use translation tables to convert data to cloud standards
- Performed system-to-system analysis to compare Financial and subscriber data
- Collect and refine data from disparate data sources to support business requirements
- Provided Post Go-live support and troubleshooting
- Trained and supported users on system and procedures
- Tested new System Releases and Hot-Fixes
- Implemented and standardized Processes across 24 sites.
Mcclatchy, Inc.
Implementation Project Specialist
05.2014 - 01.2021
Job overview
- Led and assisted Mcclatchy newspaper markets from Legacy Audience platform to an Enterprise Audience system during all phases of implementation
- Coached site users on how to use translation tables to convert data to cloud standards
- Performed system-to-system analysis to compare Financial and subscriber data
- Collect and refine data from disparate data sources to support business requirements
- Provided Post Go-live support and troubleshooting
- Trained and supported users on system and procedures
- Tested new System Releases and Hot-Fixes
- Implemented and standardized Processes across 24 sites.
Sun Herald Multimedia (Mcclatchy, Inc)
Audience Database Manager
01.1988 - 05.2014
Job overview
- Manage all aspects of the Circulation Information System, and all other Circulation computer systems
- Research and implement technological and information collection opportunities to improve productivity and grow the business
- Compile extensive Database Analyzes and ad-hoc reports used in making solid business decisions
- Manage, direct, and train, Information System Specialists, responsible for daily transactional activity
- Consult with users and management to develop interfaced databases used to effectively manage circulation programs
- Develop databases and dashboards to manage retention programs
- Perform quality assurance checks and database hygiene to retain high quality, efficient database.
Education
Mississippi State UniversityStarkville, MS
B.B.A. Business Informtion Systems and Quantitative Analysis
University Overview
Skills
- Exceptional knowledge of System Analysis and database methodology Results-oriented and dedicated to cost effective business solutions
- Programming experience in Microsoft Access, Excel, VBA, SQL, HTML, Python, dashboard programs Demonstrated excellent Customer Service
- Cherwell and SalesForce Helpdesk ticketing system Email Marketing
- Revenue Growth
- Client Management
- Telephone and Email Etiquette
- Project Management
Timeline
Implementation Specialist
Naviga Global
03.2021 - 01.2022
Implementation Project Specialist
Mcclatchy, Inc.
05.2014 - 01.2021
Audience Database Manager
Sun Herald Multimedia (Mcclatchy, Inc)
01.1988 - 05.2014
Mississippi State University
B.B.A. Business Informtion Systems and Quantitative Analysis