Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Tricia Allen

Gulfport,MS

Summary

Talented Information Technology professional with demonstrated strengths in handling large datasets, system to system conversions, and post conversion support. Adept at maintaining high-functioning database and developing database management solutions in meeting organizational short and long-term objectives.

Overview

34
years of professional experience

Work History

Naviga Global

Implementation Specialist
03.2021 - 01.2022

Job overview

  • Led and assisted Mcclatchy newspaper markets from Legacy Audience platform to an Enterprise Audience system during all phases of implementation
  • Coached site users on how to use translation tables to convert data to cloud standards
  • Performed system-to-system analysis to compare Financial and subscriber data
  • Collect and refine data from disparate data sources to support business requirements
  • Provided Post Go-live support and troubleshooting
  • Trained and supported users on system and procedures
  • Tested new System Releases and Hot-Fixes
  • Implemented and standardized Processes across 24 sites.

Mcclatchy, Inc.

Implementation Project Specialist
05.2014 - 01.2021

Job overview

  • Led and assisted Mcclatchy newspaper markets from Legacy Audience platform to an Enterprise Audience system during all phases of implementation
  • Coached site users on how to use translation tables to convert data to cloud standards
  • Performed system-to-system analysis to compare Financial and subscriber data
  • Collect and refine data from disparate data sources to support business requirements
  • Provided Post Go-live support and troubleshooting
  • Trained and supported users on system and procedures
  • Tested new System Releases and Hot-Fixes
  • Implemented and standardized Processes across 24 sites.

Sun Herald Multimedia (Mcclatchy, Inc)

Audience Database Manager
01.1988 - 05.2014

Job overview

  • Manage all aspects of the Circulation Information System, and all other Circulation computer systems
  • Research and implement technological and information collection opportunities to improve productivity and grow the business
  • Compile extensive Database Analyzes and ad-hoc reports used in making solid business decisions
  • Manage, direct, and train, Information System Specialists, responsible for daily transactional activity
  • Consult with users and management to develop interfaced databases used to effectively manage circulation programs
  • Develop databases and dashboards to manage retention programs
  • Perform quality assurance checks and database hygiene to retain high quality, efficient database.

Education

Mississippi State University
Starkville, MS

B.B.A. Business Informtion Systems and Quantitative Analysis

University Overview

Skills

  • Exceptional knowledge of System Analysis and database methodology Results-oriented and dedicated to cost effective business solutions
  • Programming experience in Microsoft Access, Excel, VBA, SQL, HTML, Python, dashboard programs Demonstrated excellent Customer Service
  • Cherwell and SalesForce Helpdesk ticketing system Email Marketing
  • Revenue Growth
  • Client Management
  • Telephone and Email Etiquette
  • Project Management

Timeline

Implementation Specialist
Naviga Global
03.2021 - 01.2022
Implementation Project Specialist
Mcclatchy, Inc.
05.2014 - 01.2021
Audience Database Manager
Sun Herald Multimedia (Mcclatchy, Inc)
01.1988 - 05.2014
Mississippi State University
B.B.A. Business Informtion Systems and Quantitative Analysis
Tricia Allen