TRICIA DAVILA RIVERA
Orlando,FL
Summary
Detail-oriented and bilingual Medical Assistant with strong communication skills in both Spanish and English. Adept at multitasking, prioritization, and meeting deadlines. Proficient in medical terminology, office equipment, and patient education. Skilled in following medical facility protocols, providing direct patient care, and delivering exceptional customer service. Highly regarded for maintaining integrity, upholding confidentiality, and demonstrating professionalism. Offers a detail-oriented approach and a commitment to patient care. Eager to learn and develop in a medical environment. With a foundational understanding of medical terminology and electronic health records, ready to quickly acquire additional knowledge.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Medical Assistant
Central Florida Total Help Care
05.2024 - Current
- Currently responsible for conducting patient admissions, scheduling appointments, managing medical records, monitoring vital signs, administering injections, collecting lab samples, and performing laboratory extractions
- Ensuring efficiency in patient flow and compliance with healthcare protocols
Ophthalmic Technician
New York Optical
05.2023 - 12.2023
- Managed patient intake for approximately 30 patients daily, documented personal data and insurance verification, and optimized scheduling to reduce wait times
- Conducted various vision tests, including color vision, stereopsis, and Optical Tomography (OCT) analysis
- Administered intraocular pressure assessments, automated refraction tests, and assisted ophthalmologists with surgical procedures, instrument sterilization, and laboratory preparations
Medical Assistant
Hope Medical Center
08.2023 - 09.2023
- Welcomed and checked in patients, triaged medical history and insurance verification, and recorded vital signs
- Operated medical equipment, including EKG, Ankle Brachial Index (ABI), and Pulmonary Function Tests (PFT)
- Collected and processed various specimens, coordinated patient referrals, managed multi-line phone systems, and ensured the cleanliness of examination rooms while maintaining HIPAA compliance
Skills
- Vital Signs Monitoring
- Phlebotomy
- Specimen Collection
- Electrocardiogram (EKG)
- Optical Testing
- Analysis
- Insurance Verification
- Scheduling
- Customer Service
- Office Administration
- Problem Solving
- Attention to Detail
- Bilingual: Spanish/English
- Specimen labeling procedures
- Specimen handling
- Blood collection techniques
Certification
- Medical Assistant
Timeline
Medical Assistant
Central Florida Total Help Care
05.2024 - Current
Medical Assistant
Hope Medical Center
08.2023 - 09.2023
Ophthalmic Technician
New York Optical
05.2023 - 12.2023
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