Tricia Evans
Seguin,Texas
Summary
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships. Dynamic Director oversees every facet of sales with strong project management and decision-making skills.
Overview
21
21
years of professional experience
Work History
Director of Charter Sales
Freedom Jets, LLC
Seguin, TX
11.2016 - 08.2022
- Started sales process and platform at Freedom Jets, LLC
- Developed a team of incredibly motivated salespeople to perform at peak levels at minimal cost to owners of FJ
- Improved project efficiency with strategic planning, resource allocation, and time management practices.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
- Increased company revenue to $12 million annually by streamlining processes and implementing cost-saving measures.
Diabetes Therapy Consultant
Medtronic Diabetes
San Antonio, TX
11.2010 - 11.2016
- Enhanced patient outcomes by developing and implementing individualized therapy plans.
- Collaborated with multidisciplinary teams for comprehensive patient care and improved treatment results.
- Increased patient satisfaction by providing clear communication, empathy, and support during therapy sessions.
- Conducted thorough assessments of patients'' needs, resulting in accurate diagnoses and tailored treatment plans. Managed approximately 200 incoming calls, emails and faxes per day from customers.
Loan Verification Officer
Silverleaf Resorts, Inc
Canyon Lake, TX
08.2001 - 11.2010
- Discussed and explained interest rates and clients pay off options
- Initiated credit checks and loan application process
- Verified income and responsible for validating accuracy of pertinent information pertaining to loan.
- Acted as a Notary Republic on behalf of Silverleaf Resorts, Inc.
- Improved overall department efficiency by streamlining processes and implementing new policies.
- Averaged 6 closings per day.
Education
BBA -
BBA Northwood University
Cedar Park, TX05.1998
Skills
- Process Improvements
- Creativity and Innovation
- Staff Scheduling
- Program Management
- Needs Assessment
- Relationship Building
- Sales management
- Employee Development
- Company guidelines
- Scheduling
- Financial Management
Timeline
Director of Charter Sales
Freedom Jets, LLC
11.2016 - 08.2022
Diabetes Therapy Consultant
Medtronic Diabetes
11.2010 - 11.2016
Loan Verification Officer
Silverleaf Resorts, Inc
08.2001 - 11.2010
BBA -
BBA Northwood University