Tricia Gordy
Lebanon,MO
Summary
Dependable professional with extensive experience in purchasing and sales coordination. Proven ability to manage schedules, resolve discrepancies, and maintain strong vendor relationships. Committed to improving operational efficiency and customer satisfaction.
Overview
35
35
years of professional experience
Work History
Purchasing Manager
G3 Boats - Yamaha
Lebanon, Missouri
10.2004 - Current
- Guided staff in departmental purchasing processes, ensuring compliance with company policies.
- Identified opportunities for improvement to enhance purchasing efficiency.
- Obtained quotes from suppliers to find cost-effective purchasing options.
- Sourced new vendors to fulfill purchasing requirements effectively.
- Obtained quotes from suppliers to identify cost-effective options.
- Investigated discrepancies between vendor invoices and expected quantities or prices.
- Reviewed purchase orders for accuracy and adherence to company standards.
- Monitored inventory levels to guarantee product availability for customers.
Inside Sales Coordinator
Moeller Marine
Lebanon, Missouri
04.2002 - 09.2004
- Managed order processing and fulfillment for marine products to ensure timely delivery.
- Processed orders and reviewed accounts for accuracy in pricing, quantities, and shipping information.
- Coordinated customer accounts, including order management and payment processing.
- Answered customer inquiries regarding product pricing and availability.
- Followed up with customers to resolve service account or technical issues.
- Liaised with vendors to coordinate delivery schedules, ensuring timely product availability for customers.
- Calculated production delivery and installation costs to provide accurate quotes that met customer expectations.
- Supported sales representatives in identifying new business opportunities to drive revenue growth.
Sales Coordinator
Lowe Boats
Lebanon, Missouri
04.2001 - 04.2002
- Coordinated sales activities, ensuring clear communication with dealers and customers to facilitate smooth transactions.
- Managed client relationships by quickly addressing inquiries and resolving issues to enhance customer satisfaction.
- Assisted in developing new business proposals for potential customers, driving growth opportunities.
- Supported entire sales process from initial contact through post-sale follow-up.
- Conducted follow-up calls with customers after each sale to confirm satisfaction.
- Processed customer orders within specified timelines to enhance operational efficiency.
- Streamlined shipping logistics to ensure timely delivery of products to clients.
Inventory Control Clerk
Tracker Marine
Lebanon, Missouri
07.1991 - 04.2001
- Performed inventory cycle counting and identified discrepancies.
- Coordinated purchase orders and tracked delivery schedules effectively.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Traced missing material and shipments through vendor and customer communications.
- Managed product returns and exchanges in a timely manner.
- Trained new staff members on proper inventory management techniques.
- Trained and mentored staff on parts management best practices, improving team competency and efficiency.
- Coordinated with departments to ensure timely order deliveries, enhancing interdepartmental collaboration.
- Cultivated vendor relationships through consistent communication and follow-ups, strengthening supply chain reliability.
- Collaborated with service teams to identify parts needs for customer orders.
- Resolved customer inquiries related to part availability or quality issues.
- Coordinated employee schedules to meet operational needs and optimize productivity. and daily assignments.
Education
High School Diploma -
Houston High School
Houston05-1988
Some College (No Degree) - Criminal Justice
Drury University
Lebanon, MOSkills
- Dependable and detail-oriented
- Multi-tasking abilities
- Customer service and vendor management
- Schedule management
- Research and problem solving
Timeline
Purchasing Manager
G3 Boats - Yamaha
10.2004 - Current
Inside Sales Coordinator
Moeller Marine
04.2002 - 09.2004
Sales Coordinator
Lowe Boats
04.2001 - 04.2002
Inventory Control Clerk
Tracker Marine
07.1991 - 04.2001
High School Diploma -
Houston High School
Some College (No Degree) - Criminal Justice
Drury University