Tricia Jean-Baptiste
winter park
Summary
Experienced Bartender with over 12 years in high-volume environments. Expertise in crafting cocktails and managing service efficiency while enhancing guest satisfaction. Strong focus on upselling and maintaining a clean, organized bar to foster repeat business and drive sales.
Overview
11
11
years of professional experience
Work History
Bartender
Crazy horse
Charlotte
07.2024 - 05.2025
- Managed inventory of liquor, beer, wine, and other beverage items to support operational needs.
- Sanitized glasses after each use to ensure cleanliness and customer safety.
- Cultivated strong working relationships with colleagues through clear and effective communication.
Bartender
Ink and ivy
07.2024 - 12.2024
- Crafted and served diverse cocktails and beverages to enhance customer experience.
- Trained new bartenders on drink recipes and service standards to maintain quality.
- Ensured cleanliness and organization of bar area to uphold hygiene standards.
Bartender
Rachels north orlando
Orlando
07.2021 - 10.2021
- Recommended drink options based on customer preferences to enhance their experience and satisfaction.
- Reconciled cash drawer at end of each shift to ensure accurate funds and prevent discrepancies.
- Adhered to safety protocols for handling sharp tools and dangerous chemicals to maintain a safe working environment.
Bartender
Beachum
07.2021 - 10.2021
- Managed inventory of liquor, beer, wine, and other beverage items to ensure availability and quality.
- Oversaw guests' alcohol consumption to ensure responsible service and compliance with legal regulations.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Built strong working relationships with colleagues through clear and open communication.
Bartender
Thrive
Orlando
06.2021 - 10.2021
- Welcomed customers and delivered exceptional service to enhance their experience.
- Verified identification cards to ensure compliance with age regulations before serving alcohol.
- Executed opening and closing duties, including efficient restocking of supplies to maintain service readiness.
Bartender
La Boucherie
Orlando
11.2018 - 03.2020
- Trained new bartenders on drink preparation and upselling techniques, enhancing overall service quality.
- Prepared cocktails and served wine, draft, and bottled beer, consistently meeting customer preferences.
- Processed payments accurately and efficiently, ensuring smooth transactions for customers.
Bartender
Celine
Orlando
01.2018 - 04.2018
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Attended training sessions to enhance knowledge of new products and trends.
- Fostered strong working relationships with employees through effective communication.
Bartender
Haven Orlando
Orlando
01.2017 - 12.2017
- Prepared and served wine, beer, and cocktails to enhance patrons' experience at the bar.
- Multitasked efficiently in fast-paced environment to maintain service quality during peak hours.
- Implemented alcohol awareness procedures to prevent intoxication and ensure guest safety.
Bartender
Morton's steak house
Miami
09.2016 - 01.2017
- Measured and mixed house ingredients to prepare custom and menu drink orders, enhancing overall drink quality.
- Managed bar tabs and processed cash and credit card transactions, ensuring accuracy for customer satisfaction.
- Engaged customers in friendly conversation to create a welcoming bar atmosphere.
Bartender
Jazzid
Miami
09.2014 - 07.2016
- Crafted and served diverse cocktails and beverages, enhancing customer satisfaction.
- Trained new bartenders on drink recipes and service standards, improving overall team performance.
- Ensured cleanliness and organization of bar area, contributing to a welcoming environment.
Education
High School Diploma -
John A Ferguson
Miami, FL06.2012
Skills
- Mixology techniques
- Product knowledge
- Customer service
- Sales techniques
- Upselling strategies
- Cash handling
- Time management
- Multitasking
- Inventory management
Languages
- French
- Spanish
- English, Native/Bilingual
- French, Native/Bilingual
- Spanish, Conversational
Timeline
Bartender
Crazy horse
07.2024 - 05.2025
Bartender
Ink and ivy
07.2024 - 12.2024
Bartender
Rachels north orlando
07.2021 - 10.2021
Bartender
Beachum
07.2021 - 10.2021
Bartender
Thrive
06.2021 - 10.2021
Bartender
La Boucherie
11.2018 - 03.2020
Bartender
Celine
01.2018 - 04.2018
Bartender
Haven Orlando
01.2017 - 12.2017
Bartender
Morton's steak house
09.2016 - 01.2017
Bartender
Jazzid
09.2014 - 07.2016
High School Diploma -
John A Ferguson