Tricia Mitchell

Results-oriented professional with extensive experience in bank management, seeking to transition into a change management project manager role. Proven ability to lead teams, manage complex projects, and drive organizational change. Aiming to leverage strong analytical skills, leadership abilities, and stakeholder management expertise to contribute effectively to change initiatives.

• Utilize change management methodologies and best practices to facilitate smooth transitions and minimize resistance to change across all levels of the organization.
• Successfully developed project plans improving projecting completion times.
• Improved customer satisfaction ratings by listening to our customers and taking feedback as a gift.
• Collaborated with branch team in the development of the new mobile score rating. Delivering a consistent experience around Mobile Banking Strategy.
• Monitor project performance against established metrics and KPIs, providing regular status updates and implementing corrective actions as needed to ensure project success.

Google Project Management Certificate - April 2024

The Google Project Management Certificate is an online program designed to equip learners with essential project management skills. Developed by Google through its Grow with Google initiative, the certificate offers a comprehensive curriculum covering project planning, scheduling, budgeting, risk management, communication, and stakeholder management. Through a combination of instructional videos, readings, quizzes, and hands-on exercises, learners gain practical insights into managing projects effectively. Upon completion, I have received a certificate from Google, which will enhance and open up opportunities for career advancement in project management roles.