Tricia Persons
Sheridan,AR
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Human Resources Assistant
Arkansas Department Of Corrections
Benton, AR
06.2024 - Current
- Check accuracy of employee information such as wages, performance reviews, benefits, leaves of absence.
- Assisted in recruiting and hiring processes by conducting phone screens, scheduling interviews, and completing reference checks.
- Organized and conducted new hire orientation sessions to introduce policies and procedures to employees.
- Compiled reports related to personnel activities such as attendance tracking, turnover rates, disciplinary actions.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Monitored timekeeping records for accuracy and completeness.
- Conducted employment verification and background investigation to facilitate hiring process.
- Maintained accurate records of employee information such as wages, performance reviews, benefits, leaves of absence.
- Reviewed resumes submitted by applicants for open positions.
- Provided customer service support to answer inquiries from employees regarding their payroll issues or concerns.
School Custodian
SSC
Sheridan , AR
03.2024 - 06.2024
- Cleaned and sanitized all classrooms, restrooms, hallways and other common areas in the school.
- Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
- Swept, mopped and vacuumed floors, stairs and carpets on a daily basis.
Detention Officer
Sheridan Detention Center
Sheridan , AR
02.2023 - 02.2024
- Conducted searches of cells for contraband items such as drugs, weapons or other prohibited materials.
- Provided support and assistance to fellow officers during emergency situations.
- Served meals in a timely manner while enforcing mealtime regulations for inmates.
- Performed administrative duties such as filing, data entry, mail sorting and answering telephones.
- Monitored inmate behavior to ensure compliance with facility regulations and procedures.
- Assisted in the intake of new inmates, ensuring all necessary paperwork was completed and filed correctly.
- Followed daily routine schedule and took head counts of all inmates in assigned cell block.
- Maintained records of incident reports and daily logs to document inmate activity.
- Responded quickly and effectively to any medical emergencies that arose within the facility.
- Enforced disciplinary action when appropriate according to established guidelines.
- Exercised surveillance and control over 16 federal inmates and various females.
- Served meals and dispensed medications to inmates.
- Issued clothing, tools and other authorized items to inmates.
Cashier
Dollar General Market
Sheridan , AR
11.2021 - 02.2023
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
HR Analyst
DHS Group
Benton , AR
01.2011 - 03.2021
- Reviewed new hire paperwork for payroll
- Coordinated with other speakers with technical knowledge to meetvnew hire
- Coordinates , tracks, maintain and monitors all FMLA, Workmans Comp, and Covid leave requests
- Coordinates, monitors and and conducts employee driver's license and criminal record checks.
- Coordinates and tracks position vacancies and advertising.
- Assists with position coding changes and organizational structure maintenance.
- Monitors and tracks all compensatory leave balances.
- May assist with the selection and interview process; conducts and/or oversees selection and interview process for compliance to policies and procedures.
- Explains employees policies and procedures; presents benefits package information to new hires.
- Responds to complaints and requests for information from the public and employees.
- Provides information , advice and interpretation of law, policy, procedures and directives to personnel in subjects such as Fair Labor Standards Act, Equal Employment Opportunity disciplinary actions, use of performance evaluation system, budget process,and a variety of other personnel issues.
- Performs research and statistical analyses and assists in the preparation of reports and manuals.
- Assists in the preparation of budget makes recommendations and assists in projecting future expenditures.
- Performs other duties as assigned.
Administrative Assistant
Dhs office of Long Care
Benton, AR
05.2005 - 01.2011
- Served as personnel liaison with DMS.
- Prepared advertisements for all job vacancies including functional job descriptions., freeze request exemptions and job vacancy requests.
- Tracked vacant positions from the point of vacancy to the point of hire utilizing database.
- Distributed registers.
- Assembled hire packets for submission to DMS.
- Arranged for drug testing, received results and notified hiring supervisor and DMS Personnel for final completion of hire process.
- Prepared necessary forms to be submitted to Dms for new hire, promotions, resignations and terminations.
- Received, distributed and tracked all PPES evaluations and mid point updates.
- Reviewed completed PPES evaluations for complete ness and prepared end of year rating period recommendation for DMS Oversight Committee.
- AASIS Time Administrator role mapped to coordinate time entry by time keepers into AASIS Leave system ensuring accurate reporting of employees leave time and payroll compensation.
- Tracked employees database to reflect employees/position current status for budget access information.
- Prepared necessary paperwork for cross grades and downgrades.
- Ensured that family medical leave and leave without pay is submitted timely and tracked appropriately through AASIS.
- Coordinated Catastrophic Leave applications and donations.
- Conducted new hire orientation training of newly hired staff ensuring new staff did receive appropriate DHS policies and had signed appropriate new hireforms/acknowledgements.
- Prepared training to supervisors regarding PPES s. Coordinates AASIS leave balance reports, ZTES pay period payment
- Reported Remuneration Statements upon request and other personnel reports from SAP/AASIS software systems.
- Performed word processing duties, filing/ receptionist duties as necessary.
- Attended meetings as required.
- Completed special projects directed by the Director/ Supervisor. Completes Criminal Background
- Checked on all new employees for the Office of Long Term Care.
- Helped other sections as needed for backup.
Skills
- Security and sanitation checks
- Inmate observation
- Records Maintenance
- Problem-solving abilities
- Reliability
- HR policies
- Training support
- Maintaining files
- Personnel records management
Timeline
Human Resources Assistant
Arkansas Department Of Corrections
06.2024 - Current
School Custodian
SSC
03.2024 - 06.2024
Detention Officer
Sheridan Detention Center
02.2023 - 02.2024
Cashier
Dollar General Market
11.2021 - 02.2023
HR Analyst
DHS Group
01.2011 - 03.2021
Administrative Assistant
Dhs office of Long Care
05.2005 - 01.2011