Tricia Vernatter
Cincinnati,OH
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Also Effective at setting up as many as 15 weekly procedures for 1 surgeon in a busy Neurosurgery practice. Well-versed in checking coverage and obtaining authorizations.
Overview
22
22
years of professional experience
Work History
Surgery Scheduler II
UC Health
3113 Bellevue Ave. Cincinnati, OH 45219
07.2023 - 08.2024
- Schedule multiple surgeries for busy Neurosurgeon
- Educated patients on pre-surgery requirements, such as fasting protocols or medication adjustments, resulting in fewer complications on the day of the procedure.
- Handled urgent requests effectively, prioritizing cases requiring immediate attention while also balancing routine surgery demands appropriately.
- Arranged pre-operative and post-operative appointments for surgical patients.
- Expertly managed planning, scheduling, and coordination of outpatient procedures.
- Verified insurance coverage and obtained pre-authorizations.
- Demonstrated adaptability in managing last-minute schedule changes while minimizing disruption to overall workflow.
- Acted as a liaison between patients, insurance carriers, and the surgical team to secure necessary authorizations for timely procedures.
- Coordinate with multiple Doctors in different departments to work together to coordinate surgeries
- Received and routed laboratory results to correct clinical staff members.
Senior Medical Assistant
UC Health
3113 Bellevue Ave. Cincinnati, OH, 45219
07.2022 - 07.2023
- Reduced patient wait times by effectively prioritizing tasks and managing patient flow during busy clinic hours.
- Enhanced patient care by efficiently managing medical records and maintaining strict confidentiality.
- Obtained patient medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Collected and documented patient medical information such as blood pressure and weight.
- Putting in orders for the Physician
- Suture/staple removal from post-op patients
- Chart prep for up for future appointments
Medical Assistant
Cincinnati Children's Hospital
Cincinnti, Ohio
10.2011 - 07.2022
- EMR trained.
- CPR certified.
- Processing new referrals..
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained vital signs, weight, height, and head circumference.
- Returned delegated phone call's from Nurses.
- Obtained patient medical history, medication information, symptoms and allergies.
- Discharged patients from clinic.
- Reviewed patients procedures and care plan instructions.
- Prepared patients for dressing changes.
- Took out sutures and staples
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized and organized exam rooms and medical equipment.
- Input imaging from CD to aPACS system.
- Obtained medical records and imaging from other facility for new referrals
Medical Assistant
Group Health Associates
Cincinnati, OH
06.2002 - 10.2011
- Directed patients to exam rooms, fielded questions and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms and allergies.
- Collected and documented patient medical information such as vital signs, height, weight, and head circumference.
- Administered vaccines.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided follow-up phone calls.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked and organized exam rooms and medical equipment.
Education
Certificate - Medical Assisting
IMDT
1997
Skills
- Treatment Room Preparation
- Cleaning and Organizing
- Social Perceptiveness
- Medical Terminology
- Problem Anticipation and Resolution
- Examination Preparation
- Updating Medical Records
- Medical Histories and Vital Statistics
- Removing Sutures
- Height and Weight Measurement
- Electronic Charting
- Epic Systems
Timeline
Surgery Scheduler II
UC Health
07.2023 - 08.2024
Senior Medical Assistant
UC Health
07.2022 - 07.2023
Medical Assistant
Cincinnati Children's Hospital
10.2011 - 07.2022
Medical Assistant
Group Health Associates
06.2002 - 10.2011
Certificate - Medical Assisting
IMDT