TRICIA M. ARCHIBALD

Work History

CRISIS INTERVENTIONIST

SEAPCO

01.2016 - 08.2016

Maintained client records to document assessment, treatment plans and progress
Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns
Evaluated risk to client or others by gathering information and conducting assessments
Conversed with individuals in crisis which called or texted hotline for assistance
Used skills such as active listening and collaborative problem-solving daily to connect with patients and address concerns.

ADMINISTRATIVE/LISTING AND CLOSING COORDINATOR

COLDWELL BANKER HONIG BELL

01.2015 - 01.2016

Delivered positive customer experiences and successful deal closures through open, constructive communications
Contacted appropriate agencies to complete searches, order records, and obtain documents
Prepared preliminary settlement statements and loan closing instructions for review by title companies and closing agents
Collected and compiled paperwork such as title abstracts, insurance paperwork, loan files and tax histories
Maintained checklists of required documentation and open issues affecting closings

PRINCIPAL’S SECRETARY

NORWOOD ELEMENTARY SCHOOL DISTRICT

01.2010 - 01.2014

Answered multi-line phone system and enthusiastically greeted callers
Maintained office supplies inventory by checking stock and ordering new supplies
Maintained daily report documents, memos and invoices
Handled daily scheduling tasks and provided administrative support for entire department
Screened visitors and issued badges to maintain safety and security
Managed phone and email correspondence and handled incoming and outgoing mail and faxes

TEACHER’S ASSISTANT

NORWOOD ELEMENTARY SCHOOL DIST

01.2007 - 01.2010

Daily Job Duties
Responsible for working one on one with students in special education
Assist classroom teacher with lesson plans, daily activities in classroom environment
Coached cheer leading, cross country and track
Responsible for student daily lunch program, entering student’s lunch money, monitoring recesses, and making sure students maintain safe and caring environment at school.
Managed time efficiently in order to complete all tasks within deadlines

OFFICE SUPPORT

STATE OF ILLINOIS DEPARTMENT OF REHABILITATION

01.2006 - 01.2007

PERSON - TOTAL BRAIN INJURIES DEPARTMENT
Managed filing system, entered data and completed other clerical tasks
Managed phone and email correspondence and handled incoming and outgoing mail and faxes
Customer service with over 50 patients daily and daily contact with Personal Assistant.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
Completed forms, reports, logs and records to quickly handle all documentation for human resources

LEGAL ASSISTANT

DURA LAW OFFICE

01.2005 - 01.2006

Responsible for preparation of various pleadings, motions, subpoenas and other legal documents
Drafted correspondence to clients
Maintained highest level of confidentiality with clients
Maintained appointments and court scheduling for Attorney
Worked with TABS III and Microsoft Word
Responsible for maintenance and organization of active files.

TRAFFIC COURT CLERK

PEORIA COUNTY COURTHOUSE

01.2000 - 01.2005

Responsible for entering traffic tickets, preparing court dockets, served and return warrants and subpoenas, various filing of documents
Responsible for taking payments, from citizens paying traffic fines and costs
Answered incoming calls and completed all filing duties
Responsible for updating court files and issuing of warrants
Assisted the public with any questions/complaints at the service counter
Assisted officers, attorneys, and Judges in the courtroom with questions and concerns.

TEACHER ASSISTANT

SEAPCO, GLASFORD MIDDLE SCHOOL

01.1999 - 01.2000

Responsible for working one on one with children with special needs
Assisted classroom teacher with lesson plans, daily activities in a classroom environment.

RECORDS CLERK

PEORIA COUNTY SHERIFF, DEPARTMENT

01.1998 - 01.1998

Job Duties
Entered over 50-100 incident reports, processed warrants, posted bond payments, and processed inmates ready to release
Performed general office duties directed by Shift Sergeant
Obtained LEADS Certification.

TEACHER ASSISTANT, BRIGHT FUTURES TEACHER ASSISTANT

BRIMFIELD GRADE SCHOOL

01.1990 - 01.1998

Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher
Supported student physical, mental, and social development using classroom games and activities
Worked with teachers to design lesson plans and coordinate activities for classes
Kept students on-task with proactive behavior modification and positive reinforcement strategies

Summary

Overview

Work History

CRISIS INTERVENTIONIST

ADMINISTRATIVE/LISTING AND CLOSING COORDINATOR

PRINCIPAL’S SECRETARY

TEACHER’S ASSISTANT

OFFICE SUPPORT

LEGAL ASSISTANT

TRAFFIC COURT CLERK

TEACHER ASSISTANT

RECORDS CLERK

TEACHER ASSISTANT, BRIGHT FUTURES TEACHER ASSISTANT

Education

High School Diploma -

Skills

Timeline

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