Trina Cranmer
Product Professional
Reno,NV
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
Director of Product Management
Light & Wonder
Reno, NV
02.2016 - 02.2024
- Product owner of highly regulated Player tracking and Accounting software that required constant review of multiple gaming jurisdictions, IRS and FinCEN regulations/requirements for adherence.
Drove the creation of long-range product roadmaps through targeted market analysis and strategic design.
Managed vendor relationships, ensuring cost-effective solutions without compromising quality standards.
Frequently engaged with regulators and customers by conducting training, demonstrations, on-site support and relationship calls.
Ensured successful product rollouts through meticulous planning, execution, monitoring, documentation, and post-launch support.
Oversaw preparation for tradeshows, marketing copy, images, videos, emails, and other collateral to communicate features and ROI.
Worked closely with sales teams to develop targeted campaigns that increased lead generation and conversion rates.
Product Manager
Light & Wonder
Reno, NV
09.2015 - 02.2016
- Coordinated project planning and execution with team members and leads.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build requirements.
Business Analyst Manager
Light & Wonder
Reno, NV
07.2013 - 09.2015
- Mentored team of four business analysts, providing guidance on best practices and fostering a culture of continuous learning.
- Supported software development projects by defining clear requirements and effectively communicating them to teams.
Quality Assurance Manager
Light & Wonder
Reno, NV
02.2012 - 07.2013
- Managed team of six in the US, and collaborated with teams in India, to ensure optimization of resources for timely, quality releases.
- Drove successful product launches with rigorous pre-release testing protocols that minimized post-launch issues.
Quality Assurance Senior Engineer
Light & Wonder
Reno, NV
10.2007 - 02.2012
- Collaborated with cross-functional teams to develop comprehensive quality assurance strategies and standards.
- Achieved targets for quality assurance by enforcing strict testing protocols.
Project Manager, Client Services
Light & Wonder
Reno, NV
04.2001 - 10.2007
- Balanced competing priorities skillfully while managing multiple concurrent projects without compromising quality or deadlines.
- Contributed to over 30 successful install/upgrade projects globally.
Skills
Adaptability
Attention to detail
Customer relationship management
Data-driven decision making
MS office suite
Multitasking abilities
Product marketing
Team leadership and collaboration
Verbal and written communication
Certification
Cornell University Product Management Certificate
Education
High School Diploma -
Wooster High School
Reno, NVNo Degree | Communications
University of Nevada, Reno
Reno, NVLicenses
Nevada Gaming License
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Cornell University Product Management Certificate
12-2022
UNR/UNLV Executive Development Program
11-2019
Director of Product Management
Light & Wonder
02.2016 - 02.2024
Product Manager
Light & Wonder
09.2015 - 02.2016
Business Analyst Manager
Light & Wonder
07.2013 - 09.2015
Quality Assurance Manager
Light & Wonder
02.2012 - 07.2013
Quality Assurance Senior Engineer
Light & Wonder
10.2007 - 02.2012
Project Manager, Client Services
Light & Wonder
04.2001 - 10.2007
High School Diploma -
Wooster High School
No Degree | Communications
University of Nevada, Reno