Trina Fowler
Graham
Summary
Results-driven data professional with keen eye for detail and passion for uncovering actionable insights from data. Proven track record of utilizing data analysis and visualization tools to drive business decisions and optimize processes. Team-oriented with strong focus on collaboration and adaptability, consistently delivering reliable results in dynamic environments.
Overview
2024
2024
years of professional experience
Work History
Analytical Assistant
Kaiser Permanente
01.2010 - 2017
- Supported leaders regarding daily tasks – including scheduling meetings, coordinating work and ordering supplies.
- Assisted in maintaining patient records, ensuring accuracy and compliance with healthcare regulations.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Expedited project completion times due to the ability to multitask effectively under tight deadlines.
- Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
- Increased customer satisfaction by providing exceptional administrative support and resolving issues efficiently.
- Facilitated communication between departments, enhancing workflow and service delivery efficiency.
- Utilized electronic health record systems to input and retrieve patient information promptly.
- Collaborated with multidisciplinary teams to streamline processes and improve patient care initiatives.
- Trained new staff on administrative procedures and best practices for patient interactions.
- Monitored supply inventory levels, coordinating orders to ensure availability of essential materials.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
Data Reporting Analyst
Kaiser Permanente
2017 - 01.2024
- Created queries and managed reports within Business objects - Universes, Tableau and other reporting tools
- Analyzed complex datasets to generate comprehensive reports for stakeholder decision-making.
- Developed interactive dashboards using Tableau to visualize key performance indicators.
- Collaborated with cross-functional teams to ensure data accuracy and integrity in reporting processes.
- Streamlined reporting workflows, reducing report generation time by implementing automated solutions.
- Mentored junior analysts on data interpretation techniques and best practices in reporting methodologies.
- Conducted regular audits of reporting systems, identifying areas for enhancement and implementing necessary upgrades.
- Presented analytical findings and actionable insights to senior leadership, driving strategic business decisions.
- Led initiatives to enhance data quality standards, resulting in improved reliability of reports delivered to management.
- Facilitated knowledge sharing among peers through documentation of best practices, procedures, tips, and tricks within the team repository.
- Optimized data visualization techniques to simplify complex information for non-technical stakeholders.
- Managed tight deadlines while maintaining high-quality deliverables in a fast-paced environment.
- Evaluated new tools and technologies to stay current with industry best practices in data analysis and reporting.
- Contributed to continuous improvement initiatives by proactively identifying areas for potential enhancements in data reporting and analysis processes.
- Implemented version control practices for all reports, improving traceability of changes over time.
- Developed custom dashboards, providing real-time insights for informed decisionmaking.
- Streamlined reporting workflows for increased efficiency and timely delivery of reports.
- Automated multiple reporting tasks through creation of reporting tools.
- Prepared monthly ad hoc reporting in alignment with client needs.
- Produced quality reports formatted in compliance with data quality standards.
- Created dashboards to monitor and track key performance indicators.
- Analyzed data to identify root causes of problems and recommend corrective actions.
Technical Administrative Assistant (Finance)
MultiCare Health System
01.2007 - 01.2010
- Streamlined scheduling processes to enhance appointment coordination across multiple departments.
- Facilitated communication between healthcare teams, ensuring timely responses to inquiries and requests.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Managed scheduling and logistics for meetings, conferences, and events to optimize resource allocation and minimize conflicts.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Facilitated communication between departments, ensuring timely resolution of technical issues and smooth operations.
- Coordinated travel arrangements for executives, optimizing itineraries while adhering to budget constraints.
- Reconciled bank statements with internal records to maintain financial accuracy and integrity.
- Assisted in month-end closing procedures, consolidating data for financial reporting.
Administrative Specialist
Group Health Cooperative
01.2000 - 01.2007
- Coordinated administrative operations to enhance workflow efficiency and support team objectives.
- Coordinated complex scheduling for executive meetings, ensuring optimal time management and resource allocation.
- Streamlined office processes by implementing new document management systems, enhancing efficiency across departments.
- Managed incoming and outgoing correspondence, maintaining confidentiality and timely responses.
- Maintained high levels of confidentiality, handling sensitive information with discretion and integrity.
- Mentored junior administrative staff, providing guidance on best practices and professional development.
- Handled mail, packages, emails, document transmissions and other types of data with both manual and automated tracking strategies.
- Improved customer satisfaction with prompt and professional responses to inquiries and concerns.
- Facilitated communication between departments, organizing meetings and distributing essential information.
- Resolved customer concerns efficiently to promote satisfaction and loyalty.
- Maintained supplies inventory by checking stock to determine inventory level and ordering new supplies when inventory runs lows.
- Conducted regular inventory audits, ensuring accuracy in stock levels and reducing discrepancies.
- Maintained cleanliness and organization of work areas, promoting a safe working environment.
- Collaborated with team members to streamline shipping and receiving operations, enhancing overall productivity.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
Education
High School Diploma -
Kentwood Senior High School
Kent06-1989
Skills
- Data visualization and presentations
- Data analysis
- Excel functions
- Analytical problem solving
- Tableau
- Data validation
- Computer skills
- Attention to detail
- Problem-solving
- Data entry
- Microsoft Office Suite
- Time management
Accomplishments
- Collaborated with team of 30 plus in the development of new Epic environments.
- Process Improvement - Achieved revenue objective by implementing cost-cutting measures.
Timeline
Analytical Assistant
Kaiser Permanente
01.2010 - 2017
Technical Administrative Assistant (Finance)
MultiCare Health System
01.2007 - 01.2010
Administrative Specialist
Group Health Cooperative
01.2000 - 01.2007
Data Reporting Analyst
Kaiser Permanente
2017 - 01.2024
High School Diploma -
Kentwood Senior High School