Trina Hodges

• Functioned as Interim Project Manager, managing daily operations, coordinating workflows, and onboarding staff across New Hampshire Department of Health Services (NH DHS) systems and created internal CRM/KPI Dashboard tracking to maintain consistency, compliance, and operational continuity.
• Directed multidisciplinary healthcare operations supporting approximately 200 disability determinations each month by coordinating 15–20 physicians, nurses, vocational consultants, quality assurance specialists, and operations staff, eliminating a significant processing backlog while improving service delivery.
• Redesigned disability determination workflows, eliminating backlog and reducing turnaround time from 15 to 10 days (33%).
• Managed daily operations, onboarding eight employees and securing a successful renewal of two-year contract.
• Earned an “Outstanding” performance rating (May 2025) for exceeding expectations in leadership, execution, and delivery of value.

• Led job readiness program for disadvantaged youth and adults, managing partnerships with schools, human service agencies, and workforce streams to enhance access and placement success.
• Developed individualized employment plans (IEPs) and coordinated program execution, tracking participant progress and ensuring compliance-ready documentation for federal and city audits.
• Identified participant barriers (transportation, scheduling, skills gaps) and designed targeted action strategies to address them, improving program outcomes.
• Directed workforce development initiatives serving 210 participants through partnerships with five schools, 38 community agencies, and 42 employers, achieving a 75% program completion rate while expanding employment opportunities and strengthening stakeholder collaboration.

• Directed citywide election operations, community engagement, and Census initiatives to enhance public trust and organizational performance.
• Modernized election operations supporting 503,000+ registered voters, increasing precinct reporting accuracy from 26% to over 80%.
• Mobilized 50 Election Supervisors, 20 volunteers, and 15 temporary professionals through standardized training to ensure accountability and operational effectiveness.
• Produced award-winning CBS Detroit PSA and authored 2018 Municipal Manual, enhancing archival accessibility by 20%.

• Directed finance, sales, marketing, and operational strategy supporting approximately $15 million in annual business activity, partnering with executive leadership to improve organizational performance, strengthen reporting, and achieve 28% revenue growth through advertising and subscription strategies.
• Cultivated and managed stakeholder relationships with 20 high-value advertising clients to enhance client satisfaction and retention.
• Streamlined integration of finance, sales, marketing, and operations to enhance reporting accuracy and operational efficiency.

• Partnered with executive leadership to successfully transition approximately $80 million in public land assets from the National Capital Revitalization Corporation (NCRC) to the District of Columbia Government, ensuring CAFR compliance and successful external audit completion.
• Directed financial reporting and historical analysis supporting approximately $25 million in HUD Community Development Block Grant (CDBG) funding, strengthening regulatory compliance and executive decision-making.
• Streamlined financial operations, reducing monthly reporting timelines by 10% and vendor late-fee costs by 5% and implementing DOVICO time-management system, achieving a 20% reduction in payroll processing time.
• Produced comprehensive cash-flow reporting across six multimillion-dollar operating accounts to enhance forecasting and liquidity visibility for executive decision-making.

Concentrations: Marketing & Accounting