Trina Kent
Ontario,CA
Summary
I was a military spouse for 13 yrs but I'm divorced now. I'm a mother of two a girl and a boy and both of them are in the Airforce . Now I want to do something different and move on from my job.
Overview
10
10
years of professional experience
Work History
Assistant Store Manager
Travel Centers Of America
11.2020 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Restaurant Manager
Country Pride Restaurant
01.2023 - 09.2023
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Led and directed team members on effective methods, operations, and procedures.
Server
Country Pride Restaurant
09.2015 - 04.2020
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Cashier
Country Pride Restaurant
08.2013 - 09.2015
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
High School Diploma -
Chaffey Adult School
Ontario, CA05.2020
Skills
- Microsoft Access
- Staff Management
- Google Docs
- Sales Activities
- Microsoft Outlook
- Oracle PeopleSoft
- POS Systems Operations
- Customer Service
- Employee Scheduling
- SAP
Timeline
Restaurant Manager
Country Pride Restaurant
01.2023 - 09.2023
Assistant Store Manager
Travel Centers Of America
11.2020 - Current
Server
Country Pride Restaurant
09.2015 - 04.2020
Cashier
Country Pride Restaurant
08.2013 - 09.2015
High School Diploma -
Chaffey Adult School
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