Trina Wider
Atlanta,GA
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Also experience in being a dedicated group home worker providing exceptional professional care and implementing appropriate interventions. While utilizing variety of resources to identify unique needs and assist vulnerable populations. I also adept with establishing strong rapport with individuals from diverse backgrounds.
Overview
39
39
years of professional experience
Work History
Technical Service Representative
Xerox
08.1985 - Current
- Offered assistance in implementing and developing training programs.
- Monitored system performance to identify potential issues.
- Removed malware, ransomware, and other threats from laptops and desktop systems.
- Patched software and installed new versions to eliminate security problems and protect data.
- Installed, configured and maintained computer systems and network connections.
- Configured hardware, devices, and software to set up work stations for employees.
Group Home Support Staff Member
Kare Plus Children's Home Inc
03.1999 - 07.2006
- Provided personalized assistance to residents with daily tasks such as grooming, dressing, and meal preparation.
- Led vocational assessments for clients with physical, emotional, intellectual and behavioral disabilities.
- Evaluated program effectiveness through regular review of resident outcomes and satisfaction levels, using findings to inform continuous improvement efforts within the group home setting.
- Promoted resident independence by encouraging self-care and decision-making skills.
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
Education
High School Diploma -
West Fulton High School
Atlanta, GA05.1982
Skills
- Customer Service
- Desktop support
- Client Transportation
- Multitasking
- Time Management
- Flexible and Adaptable
- Written Communication
- Problem-Solving
- Teamwork and Collaboration
Timeline
Group Home Support Staff Member
Kare Plus Children's Home Inc
03.1999 - 07.2006
Technical Service Representative
Xerox
08.1985 - Current
High School Diploma -
West Fulton High School