Trina Zimmerman
Clover,SC
Summary
Dynamic professional with a proven track record as a Restaurant Owner/Operator and Registered Nurse. Expert in operational efficiency and staff management, enhancing profitability through strategic inventory control. Recognized for fostering a positive work environment and implementing effective training programs, resulting in improved employee retention and customer satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Restaurant Owner/Operator
Own Business
06.2015 - 04.2025
- Identified team weak points and implemented corrective actions to resolve concerns.
- Increased restaurant profitability with cost-effective inventory management and strategic pricing strategies.
- Implemented a successful staff reward and recognition program which increased employee morale, performance, and satisfaction.
- Enhanced customer satisfaction by implementing efficient service processes and training staff on exceptional customer service techniques.
- Implemented high-quality food safety protocols to ensure the health and well-being of patrons and maintain compliance with regulations.
- Ensured compliance with all federal, state, and local regulatory requirements regarding employment practices and food safety standards.
- Improved employee retention by fostering a positive work environment, offering competitive compensation packages, and providing opportunities for growth and development.
- Managed payroll, daily deposits, and cost controls.
- Recruited, hired, and trained talented staff to fill vacancies.
- Set employee schedules, delegated work, and monitored food quality and service performance.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Supervised daily activities of restaurant and Number employees.
Registered Nurse
Interim HealthCare
Rock Hill, SC
09.2005 - 06.2015
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Skillfully managed challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for complex cases.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Followed all personal and health data procedures to effectively comply with HIPAA laws and prevent information breaches.
Education
Associate Degree In Nursing - Nursing Leadership And Management
York Technical College
Rock Hill, SC06.2005
Skills
- Operational efficiency
- Local regulations compliance
- Staff management
- Operations management
- Inventory management
- Employee scheduling
- Time management
- Reliable and responsible
Certification
Servsafe Manager
Timeline
Restaurant Owner/Operator
Own Business
06.2015 - 04.2025
Registered Nurse
Interim HealthCare
09.2005 - 06.2015
Associate Degree In Nursing - Nursing Leadership And Management
York Technical College