Summary
Overview
Work History
Education
Skills
Timeline
Generic
TrinaRae Unchangco

TrinaRae Unchangco

Maricopa,Arizona

Summary

Dynamic and detail-oriented professional with experience at Kaiser Permanente, excelling in customer service and problem-solving. Proven ability to manage high call volumes while maintaining accuracy in medical terminology. Highly organized and adaptable, with a strong focus on achieving results and enhancing customer satisfaction.

Overview

12
12
years of professional experience

Work History

Boutique Owner

Retail Remedy LLC | Maricopa, AZ.
01.2021 - Current
  • Selling products online / in person.
  • Communicating with customers via phone and email.
  • Sending invoices to customers.
  • Packing and shipping boxes.
  • Replenishing products for resell.

Pharmacist Assistant

Kaiser Permanente - Call Center | Renton, WA.
01.2020 - 12.2020
  • Adept to taking 50+ calls, daily.
  • Assisting customers with prescriptions/refills/insurance.
  • Use of word processing, spreadsheet, database, and email software.

Medical Assistant Intern

Valley OBGYN | Spokane, WA.
01.2016 - 12.2017
  • Rooming Patients
  • Taking Vitals
  • Phlebotomy
  • Administering Vaccines
  • Taking inbound / making outbound calls, inbetween patient appointments.
  • Use of database and email software.
  • Medical Terminology

Retail Associate

The Children's Place
05.2014 - 02.2017
  • Customer Service
  • Cash Handling
  • Sell In-Store Credit Cards
  • Replenish Sales Floor
  • Open / Close Store
  • End of the day cash counting.

House Keeper

The Cleaning Authority
06.2013 - 05.2014
  • Customer Service
  • Use of cleaning materials
  • Ability to stay within' a time frame, per house.

Education

Medical Assistant Certification -

Carrington College
Spokane, WA.
01-2016

High School Diploma -

Three Springs High School
Cheney, WA.
06-2013

Skills

  • Detail Oriented
  • Organized
  • Adaptability
  • Accountability
  • Verbal and Written Communication
  • Problem Solving
  • Technology Efficient
  • Medical Terminology
  • 58 WPM Typist
  • Multi-Line Phone System

Timeline

Boutique Owner

Retail Remedy LLC | Maricopa, AZ.
01.2021 - Current

Pharmacist Assistant

Kaiser Permanente - Call Center | Renton, WA.
01.2020 - 12.2020

Medical Assistant Intern

Valley OBGYN | Spokane, WA.
01.2016 - 12.2017

Retail Associate

The Children's Place
05.2014 - 02.2017

House Keeper

The Cleaning Authority
06.2013 - 05.2014

Medical Assistant Certification -

Carrington College

High School Diploma -

Three Springs High School

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