Reliable team player and a strong communicator. Punctual customer service professional focused on exceeding and building customer loyalty. Flexible schedule and strong communication skills.
Overview
8
8
years of professional experience
Work History
Package Handler
Fedex Ground
Richmond Hill, GA
03.2024 - Current
Alerted supervisors and coworkers of hazards and other issues for quick resolutions
Removed jams and unblocked conveyor system to maintain flow of goods
Assembled, sealed, and loaded packages into correct trucks
Prepared pallets of boxes for easy transportation between customer and storage locations
Proved successful working within tight deadlines and a fast-paced environment
Overnight Stocker
Walmart
Savanna, GA
11.2023 - 02.2024
Assisted customers by finding items quickly to boost store satisfaction rates
Removed all boxes and related trash from sales floor and processed through compactors
Inspected floor displays, noted missing items, and immediately replenished merchandise
Observed safety protocols when transporting merchandise to different areas of store to alleviate item damage
Maintained neat, organized stockroom free of hazards
Cashier
Jersey Mike's Subs
Hinesville, GA
08.2023 - 11.2023
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
Greeted customers entering store and responded promptly to customer needs
Restocked and organized merchandise in front lanes
Customer Service Representative
Health IQ
Miami, FL
02.2021 - 10.2022
Upselling Medicare insurance with inbound and outbound calls
Customer Service Representative
Convey Health Solutions
Miami, FL
02.2020 - 11.2021
Handling inbound calls from elderly customers for order placement and billing
Sales Associate
T-Mobile
Miami, FL
05.2019 - 08.2020
Upselling cellular devices and processing payments
Customer Service Representative
Dvinci Energy
Miami, FL
09.2017 - 05.2018
Upselling solar panels and scheduling appointments with transfers