Trinitee Adley
Houston,TX
Summary
Professional in hospitality industry known for delivering exceptional training and support to enhance team performance. Proficient Server Trainer good leadership, and multitasking abilities. Highly observant and proactive with hardworking nature and controlled approach to managing high workloads in stressful environments.
Overview
5
5
years of professional experience
Work History
NRO Trainer
Pluckers Wing and Bar
11.2024 - Current
- Traveled around Texas opening up New Plucker stores . Ensuring staff were prepared to run a store .
- Assisted with managers, overseeing a restaurant.
- Provided training to help individuals reach their full potential within the store.
- Coached employees on best practices, providing constructive feedback to support their professional growth.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proven ability to learn quickly and adapt to new situations.
Server / Bartender
Plucker Wing Bar
10.2023 - Current
- Worked effectively in fast-paced environments.
- Delivered exceptional service to enhance guest experience and satisfaction.
- Managed multiple tables efficiently during peak hours, ensuring timely order delivery.
- Handled cash transactions and processed payments accurately using POS system.
- Served food and beverages promptly with focused attention to guest needs.
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Trained new bartenders on drink preparation, garnish preparation, and sanitation protocol.
- Boosted overall efficiency at the bar by implementing best practices in workflow organization, and multitasking strategies.
Assistant Manager
A Party Solution
09.2020 - 10.2024
- Worked closely with manager to maintain day-to-day operations.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
- Cleaned party machines efficiently in a timely matter .
- Documented important customer data into excel .
- Communicated and transferred customer problems with manager .
Store Cashier
Fuel City
06.2022 - 08.2023
- Assisted customers with inquiries, ensuring a positive shopping experience.
- Maintained accurate cash drawer balances throughout shifts.
- Executed inventory management tasks, restocking shelves as needed.
- Collaborated with team members to enhance store operations and customer service.
Education
High School Diploma -
Cedar Hill High School
Cedar Hill, TX05.2021
Skills
- Team Collaboration
- Cash Register Operations
- Customer Relations
- Documentation and Reporting
- Product and Service Knowledge
- Verbal and Written Communication
- Managing Operations and Efficiency
- Hygiene and Sanitation
- Professionalism
- Multitasking
Timeline
NRO Trainer
Pluckers Wing and Bar
11.2024 - Current
Server / Bartender
Plucker Wing Bar
10.2023 - Current
Store Cashier
Fuel City
06.2022 - 08.2023
Assistant Manager
A Party Solution
09.2020 - 10.2024
High School Diploma -
Cedar Hill High School