Dynamic and results-oriented professional with extensive experience in customer service and cash handling, notably at AXCL Logistics LLC. Excelled in time management and team collaboration, achieving high customer satisfaction rates. Skilled in utilizing POS systems, scheduling and ensuring seamless service transitions, demonstrating a strong work ethic and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Amazon Delivery Associate
AXCL Logistics LLC
09.2024 - Current
Ensured timely deliveries by efficiently organizing routes and schedules.
Improved customer satisfaction by promptly resolving delivery issues.
Loaded and unloaded packages to ensure safe and secure transportation.
Handled delivery documentation for accurate tracking and record-keeping.
Conducted vehicle inspections to maintain safety and compliance.
Achieved on-time delivery rates, executing assigned routes with precision.
Communicated effectively with customers to provide updates and address inquiries.
Cashier
MinuteMan
05.2024 - 09.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Built relationships with customers to encourage repeat business.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Team Member
McDonald's
12.2023 - 05.2024
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Maintained productive, efficient approach to all tasks.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Server
Eggs Up Grill
03.2023 - 11.2023
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Cultivated warm relationships with regular customers.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Server
Hwy 55 Burgers Shakes & Fries
12.2022 - 04.2023
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Cultivated warm relationships with regular customers.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Cashier
Walmart
04.2022 - 12.2022
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Server
Smoke'd
01.2022 - 04.2022
Cultivated warm relationships with regular customers.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Server/Table Busser
Clark's Seafood & Chop House
01.2021 - 11.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Bussed and reset tables to keep dining room and work areas clean.
Server/Restaurant Hostess
Jinks Creek Waterfront Grille
01.2021 - 10.2021
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Made Reservations and kept a schedule for efficient workflow and excellent guest experiences.
Vice President/Regional Director of Operations at Versacold Logistics Services/Lineage Logistics LLCVice President/Regional Director of Operations at Versacold Logistics Services/Lineage Logistics LLC