Trinity Aldridge
Denton
Summary
Dynamic professional with a proven track record at H-E-B, excelling in customer service and attention to detail. Leveraged planning and teamwork to mentor peers and enhance service quality, significantly contributing to team objectives. Skilled in cash handling and task prioritization, adept at fostering growth and improving customer satisfaction.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Shopper
H-E-B
01.2023 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Contributed to team objectives in fast-paced environment.
Assistant Teacher
KinderCare Learning Centers
08.2022 - 01.2023
- Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Completed daily reports, meal count sheets, and attendance logs.
- Supported student physical, mental, and social development using classroom games and activities.
- Established positive relationships with parents through effective communication, fostering parental involvement in their children''s education.
Sale's Associate
Express Factory Outlet
11.2019 - 08.2022
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Answered customer questions about sizing, accessories, and merchandise care.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged in friendly conversation with customer to better uncover individual needs.
Education
Bachelor of Science - Health Studies: Community Health
Texas Woman's University
Denton, TX12-2025
High School Diploma -
Allen High School
Allen05-2021
Skills
- Customer service
- Attention to detail
- Planning and organization
- Teamwork and collaboration
- Time management
- Cash handling
- Task prioritization
- Decision-making
Certification
- Certified Phlebotomy Technician- National Healthcare Certification Organization- 05 2023
Timeline
Personal Shopper
H-E-B
01.2023 - Current
Assistant Teacher
KinderCare Learning Centers
08.2022 - 01.2023
Sale's Associate
Express Factory Outlet
11.2019 - 08.2022
- Certified Phlebotomy Technician- National Healthcare Certification Organization- 05 2023
Bachelor of Science - Health Studies: Community Health
Texas Woman's University
High School Diploma -
Allen High School
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