Trinity Boykin
Las Vegas
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
7
7
years of professional experience
Work History
Certified Medical Assistant
Optum– Southwest Medical Group
05.2025 - Current
- Integrated efforts with healthcare providers to optimize patient care delivery to over 150 patients a day.
- Clarified health conditions and treatment plans for patient comprehension.
- Completed diverse tasks encompassing EKGs, blood draws, clinical lab testing, assisting with patient codes, etc.
Certified Medical Assistant
Cleveland Clinic Lou Ruvo Center for Brain Health
02.2024 - 05.2025
- Managed appointment scheduling and maintained accurate patient records using electronic health systems.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Streamlined communication between healthcare providers, facilitating timely treatment plans and decision making for over 50 patients daily.
Senior Phlebotomy Center Technician
Biolife Plasma Services
05.2023 - 06.2024
- Performed close to 30 venipunctures and capillary puncture on patients of all ages daily
- Collected labeled, and stored over 40 blood samples from patients for laboratory testing and analysis according to established procedures
- Followed all infection control protocols to prevent the spread of bloodborne pathogens
- Operated plasma collection equipment, maintaining accuracy and functionality throughout procedures.
- Trained new technicians on operational protocols and best practices for plasma donation processes.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
Sample Processing Lab Technician
Sample Processing Lab Technician
05.2023 - 06.2024
- Processed and collected 50 plasma unit samples for freezing and testing in compliance with federal, state, local and company-specific regulations daily
- Led 2 initiatives to implement new technologies, improving lab efficiency and output quality.
- Performed testing and quality control using approved laboratory procedures and instrumentation.
- Calibrated and maintained instruments to keep equipment fully operational.
- Conducted routine equipment maintenance, ensuring optimal performance and reducing downtime.
Medical Assistant
Doyne Medical Clinic
10.2023 - 02.2024
- Managed patient intake processes, including scheduling appointments and verifying insurance information.
- Assisted healthcare providers with patient examinations and procedures, ensuring efficient workflow which reduced patient intake time by an average of 35%
- Educated patients on treatment plans and medication administration to enhance understanding and compliance.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Information Technology Analyst Intern
St. Mary’s College of California
09.2019 - 05.2023
- Analyzed system performance issues, enhancing operational efficiency through strategic troubleshooting.
- Mentored junior analysts, fostering a culture of continuous learning and professional development within the team.
- Optimized software performance through regular maintenance, updates, and debugging.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed at least 10 complex repairs daily by leveraging strong diagnostic skills and attention to detail.
Administrative Assistant
St. Mary’s College of California
02.2021 - 06.2022
- Coordinated office operations, ensuring efficient workflow and timely completion of tasks.
- Developed and maintained filing systems, improving document retrieval efficiency by 80%
- Assisted in budget tracking and expense reporting, enhancing financial accuracy.
- Implemented process improvements to streamline administrative procedures, increasing team productivity.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
Medical Representative Certificate - Medical Sales
Healthcare Representative Academy
Alexandria, VA05-2026
Clinical Medical Assistant - Health Care Management
National Healthcare Association (NHA)
Leawood, KS02-2024
Bachelor of Science - Biochemistry
Saint Mary’s College of California
Moraga, California05-2023
Skills
- Customer Service
- Microsoft Office 365 fluency
- HIPAA compliance
- Medical terminology
- Patient scheduling
- Clinical documentation
- Medication administration
- Vital sign monitoring
- Sterilization techniques
- Inventory and supply management
- Medical billing and coding
- Multitasking and organization
- Workflow organization
- Lab equipment calibration and operation
Timeline
Certified Medical Assistant
Optum– Southwest Medical Group
05.2025 - Current
Certified Medical Assistant
Cleveland Clinic Lou Ruvo Center for Brain Health
02.2024 - 05.2025
Medical Assistant
Doyne Medical Clinic
10.2023 - 02.2024
Senior Phlebotomy Center Technician
Biolife Plasma Services
05.2023 - 06.2024
Sample Processing Lab Technician
Sample Processing Lab Technician
05.2023 - 06.2024
Administrative Assistant
St. Mary’s College of California
02.2021 - 06.2022
Information Technology Analyst Intern
St. Mary’s College of California
09.2019 - 05.2023
Bachelor of Science - Biochemistry
Saint Mary’s College of California
Medical Representative Certificate - Medical Sales
Healthcare Representative Academy
Clinical Medical Assistant - Health Care Management
National Healthcare Association (NHA)
PRESENTATIONS
- Boykin T (2020), Measuring The Material Properties of Liquid Crystal Elastomers. Poster Presentation, Emerging Researchers National Conference in STEM, Washington DC
- Boykin T (2019), Measuring The Material Properties of Liquid Crystal Elastomers. Poster Presentation, Saint Mary’s College, School of Science, Moraga, CA.
- Boykin T (2018), Recreating K7Q Mutation in Human iPSCs. Poster Presentation, NexGeneGirls Summer Research Symposium, San Francisco, CA.
- Boykin T (2017), Islet1 expression detection by RNAscope in situ Hybridization in E9.5 Mouse Embryos. Poster Presentation, NexGeneGirls Summer Research Symposium, San Francisco, CA.