Trinity Brandolino
Summary
Seeking a challenging career to gain increased exposure and relevant experience in sales and marketing. Through various customer service roles, developed a deep appreciation for clear communication and building strong relationships. Eager to continue progressing in customer relations development while pursuing new skills aligned with long-term career goals.
Overview
3
3
years of professional experience
Work History
Supervising Sales Agent
American Income Life
08.2023 - Current
- Results oriented, insurance sales agent with one year of experience in developing and maintaining relationships with over 100 clients, resulting in satisfactory customer service and policy adjustments
- Skilled in analyzing clients' current policies and recommending additional coverage resulting in increased premiums and new business.
- Explained features and advantages of insurance plans and services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
Server
The Brass Tap
06.2024 - 07.2024
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Checking proper identification for alcohol sales
- Memorized cocktails, craft beers and food
- Provided recommendations based of questions asked and alike tastes.
Server
Eataly
11.2022 - 05.2023
- Eataly is a diverse Italian market which has three highly sought after restaurants
- During an average shift, I serve and engage with approximately 40 guests while also providing education on menu items and everything Eataly
- I maintain a heightened awareness with the ability to recognize when guests have questions or issues related to the menu or their experience and can provide answers, solutions or pointed them in the right direction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Gas Station Clerk
QuikTrip
11.2021 - 11.2022
- I handled hundreds of transactions per shift while energetically and respectfully interacting with a diverse customer base and team
- I served and exceled in various aspects of the day-to-day operations, whether it was customer service, cleaning, cooking, stocking, money handling, or utilizing my organizational skills to perform the job at hand well.
- Checked customer identification for alcohol, cigarette, and lottery sales.
- Managed inventory and restocked shelves as needed to maintain adequate product availability.
- Maintained a clean and organized store environment for improved customer experience.
Team Member
Whataburger
06.2021 - 08.2021
- I served in multiple capacities within my store, often juggling several tasks at one time while always moving at a fast pace
- I was frequently able to utilize my quick learning, thinking, and moving abilities to perform the job at a high level
- These demands greatly strengthened my ability to multi-task.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
Bachelors of Business Administration And Marketing -
WGU Student
07.2028
High School Diploma -
Saginaw High School
Fort Worth, TX05.2022
Skills
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- TABC License
- Food Handling License
- Customer Assistance
- Sales Training
Timeline
Server
The Brass Tap
06.2024 - 07.2024
Supervising Sales Agent
American Income Life
08.2023 - Current
Server
Eataly
11.2022 - 05.2023
Gas Station Clerk
QuikTrip
11.2021 - 11.2022
Team Member
Whataburger
06.2021 - 08.2021
Bachelors of Business Administration And Marketing -
WGU Student
High School Diploma -
Saginaw High School