Dynamic and results-driven professional with extensive experience in customer service at Outback Steakhouse. Proven ability to enhance guest satisfaction through exceptional problem-solving and attention to detail. Skilled in cash handling and team leadership, consistently fostering a positive environment while achieving operational efficiency. Committed to delivering outstanding service and building lasting relationships.
Work History
Private Nanny
1 Year 3 Months
Self Employed Services | 07.2025 - Current
Provided personalized care and education to children, fostering development through engaging activities.
Developed daily schedules and routines, ensuring consistency in children's activities and rest periods.
Communicated regularly with parents regarding children's progress, behavior, and development milestones.
Maintained a safe and nurturing environment, prioritizing health standards and child safety protocols.
Oversaw household duties such as light housekeeping tasks or running errands when required.
Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Played games, worked on puzzles, and read books to young children.
Prepared healthy, age-appropriate snacks and meals.
Built positive and nurturing environments to support child social and emotional growth.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Led indoor and outdoor activities to entertain and occupy children.
Enhanced children''s emotional well-being by providing consistent and nurturing care.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Implemented daily routines for optimal child development and created a structured environment.
Adapted caregiving strategies based on individual needs of each child, ensuring tailored developmental support.
Host/takeout/server Assist
9 Months
Outback Steakhouse | 08.2024 - 05.2025
Greeted and seated guests promptly, ensuring optimal dining experience.
Managed reservations using OpenTable system to maximize seating efficiency.
Assisted servers by relaying guest requests and monitoring dining flow.
Maintained cleanliness and organization of front-of-house areas during peak hours.
Trained new hosts on company standards and service protocols to enhance team performance.
Collaborated with kitchen staff to communicate special requests or dietary restrictions effectively.
Managed food and beverage orders efficiently, ensuring timely delivery to enhance guest experience.
Upsold menu items effectively, enhancing overall sales while providing personalized recommendations to guests.