Trinity Gengler
Milwaukee,WI
Summary
Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. Personable team member experienced in crafting specialty coffee and teas and providing superior customer service. Fluent in range of coffee beans, origins and blends. Dedicated to providing unique service to coffee enthusiasts in fast-paced environments.
Overview
3
3
years of professional experience
Work History
Barista
Starbucks
08.2021 - 11.2022
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Cashier
Pick N Save
05.2020 - 07.2021
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Answered questions about store policies and addressed customer concerns.
Education
High School Diploma -
Wauwatosa East High School
Wauwatosa, WI01.2022
Skills
- Adaptive and Creative
- Excellent Memory
- Food Preparation and Safety
- New Hire Training
- Coffee Machinery
- Safe Food Handling Practices
- Cash Register Operation
- Team Instructions
- Menu Memorization
- Opening and Closing Coordination
- Menu Optimization
- Leading Employees
- Exceptional Customer Service
- Billing and Payment Processing
- Drink Consistency
- Ability to Adapt
- Customized Menus
- Minor Repairs
- Coffee and Tea Expertise
- Resolving Complaints
- Beverage Preparation
- Counter Restocking
- Utensils and Equipment
Timeline
Barista
Starbucks
08.2021 - 11.2022
Cashier
Pick N Save
05.2020 - 07.2021
High School Diploma -
Wauwatosa East High School