Trinity Gonzales
Reno,NV
Summary
Friendly Retail Sales Associate Cashier eager to form relationships with return customers and support continual patronage. Adept provider of accurate and rapid answers to product and service queries. Committed to positively impacting sales and revenue through beneficial customer interactions and memorable service.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate Cashier
Carters Oshkosh
04.2023 - 12.2023
- Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
- Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Assisted with inventory management tasks, ensuring accurate stock levels and timely product replenishment.
- Collaborated with team members to achieve sales targets and consistently exceeded performance goals.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Promoted store loyalty program to customers, resulting in increased membership sign-ups and repeat business.
- Provided expert product knowledge to customers, guiding them towards suitable purchases that met their needs.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Built rapport with customers through active listening skills, leading to strong relationships and return visits.
Education
Bachelor of Arts - Criminal Justice
University of Nevada, Reno
Reno, NV05.2026
Skills
- Purchase Recommendations
- Customer Support
- Loyalty Program Promotion
- Loss Prevention
- Order Processing
- Merchandise Restocking
- Quality Assurance
- Sales Floor Sanitation
- POS Terminal Operation
- Goal-oriented mindset
- Time management
- Cleanliness and hygiene
- Effective communication
Timeline
Retail Sales Associate Cashier
Carters Oshkosh
04.2023 - 12.2023
Bachelor of Arts - Criminal Justice
University of Nevada, Reno
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