Trinity Gotzmer-Jones
Summary
Mascot Designer and Creator with 4 years of customer service experience, 3 years of mascot/costume designing, and 1 year of pizza making experience. Organized and dependable worker with the skills and ability to manage multiple tasks during normal and busy shifts. Thinks ahead to prepare store product or food for customers before/during peak store hours.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Unicorn vintage
09.2023 - 10.2023
- Contributed to store success by maintaining high standards of cleanliness and organization throughout the sales floor.
- Assisted customers by offering suggested clothing and styles to increase customer loyalty and sales.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Pizza Cook
Smokey Mountain Pizzeria & Grill
12.2022 - 05.2023
- Prepared pizza efficiently during normal and peak operation hours
- Prepared various foods and toppings to be used throughout the day.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Sales Floor Associate
Ross
08.2022 - 12.2022
- Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Assisted customers with locating product, questions about product, and suggesting/upselling product to increase sales and customer loyalty.
Pizza Cook
Westside Pizza
12.2021 - 04.2022
- Maintained customer satisfaction by consistently preparing high-quality pizza and maintaining timely service.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Provided excellent customer service through friendly interactions and addressing any concerns promptly.
- Monitored and maintained clean working areas and cooking surfaces.
Pizza Cook
Pizza Hut
09.2021 - 11.2021
- Handled high-volume orders during peak times with accuracy and speed while maintaining attention to detail for each pizza creation.
- Provided excellent customer service through friendly interactions and addressing any concerns promptly.
- Prepared ingredients ahead of time to promote efficiency in dish garnishing.
- Monitored and maintained clean working areas and cooking surfaces.
Education
High School Diploma -
Boise Online
Boise, ID01.2023
Skills
- Customer Service
- Inventory Management
- Teamwork and Collaboration
- Product Stocking and Rotating
- Time Management
- Quality Control
- Independent
- Attention to Detail
Awards
- Employee of the month - Ross
- High School Diploma
Timeline
Customer Service Representative
Unicorn vintage
09.2023 - 10.2023
Pizza Cook
Smokey Mountain Pizzeria & Grill
12.2022 - 05.2023
Sales Floor Associate
Ross
08.2022 - 12.2022
Pizza Cook
Westside Pizza
12.2021 - 04.2022
Pizza Cook
Pizza Hut
09.2021 - 11.2021
High School Diploma -
Boise Online
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