Trinity Haas
San Clemente,CA
Summary
Motivated and compassionate professional with over seven years of experience in healthcare, behavioral health, and family support roles. Holds an Associate and Bachelor's degree in Sociology and is currently pursuing a Master of Social Work (MSW). Skilled in crisis intervention, advocacy, documentation, and interdisciplinary collaboration. Known for supporting vulnerable populations in high-stress environments with empathy, cultural sensitivity, and a trauma-informed approach. Seeking to contribute these skills in a Human Services role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Case Manger
Aliso Ridge Behavioral Health
06.2025 - Current
- Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
- Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
- Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Course Assistant
Arizona State University, Online Campus
08.2025 - Current
- Managed student records efficiently, ensuring accuracy and confidentiality of information.
- Provided constructive feedback to students for continuous improvement in their academic performance.
- Facilitated group work activities that encouraged collaboration, communication, and critical thinking skills among students.
Certified Nursing Assistant & Unit Secretary
Rancho Springs Medical Center
05.2019 - 06.2025
- Frequently serve as Unit Secretary, coordinating communication between healthcare teams, families, and case management/social work departments to ensure seamless patient transitions and discharge planning
- Developed strong administrative, organizational, and communication skills, essential for accurate case documentation, scheduling, and report preparation
- Followed HIPAA regulations to maintain confidentiality of sensitive medical and personal information
- Engaged in direct patient care
Home Health Aide
Always Best Care Senior Services
05.2023 - 12.2024
- Developed and implemented individualized plans of care.
- Maintained accurate records of patient care, condition, progress, and concerns
- Performed basic nursing procedures such as wound dressing, administering medication, and providing personal care services
- Reviewed individualized care plans to drive continuity and consistency of care
Behavioral Health Technician
Vista Knoll - Neurobehavioral Unit
09.2018 - 01.2021
- Provided care to patients in a locked psychiatric and behavioral health unit, assisting with activities of daily living (ADLs) and maintaining patient safety in a fast-paced, high-acuity environment
- Applied CPI-certified de-escalation techniques to manage behavioral crises, collaborating with nursing and social work staff to ensure safety and effective behavioral interventions
- Documented behavioral incidents and interventions, gaining valuable experience with documentation standards required for regulatory compliance
Medical Technician Internship
Marine Corps Recruit Depot San Diego
01.2017 - 03.2017
- Completed 200 hours of hands-on phlebotomy and injection administration, working closely with Registered Nurses, Licensed Vocational Nurses, and military medical personnel
- Strengthened skills in detail-oriented documentation, procedural compliance, and patient communication
ABA
ARCC Foundation
07.2016 - 08.2018
- Provided in-home care and support to children and adults with special needs, ensuring individualized care tailored to unique physical, emotional, and behavioral needs
- Collaborated with speech therapists, occupational therapists, case management, and nursing staff to promote holistic care and family engagement
- Strengthened skills in family communication, documentation, and care coordination, directly applicable to child welfare roles
Education
Master of Science - Social Work
Arizona State University
Tempe, AZ05-2028
Bachelor’s of Science Degree - Sociology
Arizona State University
Tempe, AZ05-2025
Associate of Arts - Sociology
Palomar Community College
San Marcos, CA12-2023
Patient Care Technician Program -
Brightwood College
San Diego09-2018
Skills
- Administrative & Case Support
- Crisis Intervention & Behavioral Management
- Family & Child Advocacy
- Clinical & Patient Care Expertise
- Emergency Response & Safety
- Cultural Competence & Communication
Certification
- Certified Nursing Assistant (CNA), Current
- Certified Medication Assistant, Current
- Basic Life Support (BLS), CPR, AED, Current
- Crisis Prevention Intervention (CPI), Current
LANGUAGES
American Sign Language Fluent Palomar College
Timeline
Course Assistant
Arizona State University, Online Campus
08.2025 - Current
Case Manger
Aliso Ridge Behavioral Health
06.2025 - Current
Home Health Aide
Always Best Care Senior Services
05.2023 - 12.2024
Certified Nursing Assistant & Unit Secretary
Rancho Springs Medical Center
05.2019 - 06.2025
Behavioral Health Technician
Vista Knoll - Neurobehavioral Unit
09.2018 - 01.2021
Medical Technician Internship
Marine Corps Recruit Depot San Diego
01.2017 - 03.2017
ABA
ARCC Foundation
07.2016 - 08.2018
Master of Science - Social Work
Arizona State University
Bachelor’s of Science Degree - Sociology
Arizona State University
Associate of Arts - Sociology
Palomar Community College
Patient Care Technician Program -
Brightwood College
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